Outlook 2007 sp1 Crash

[Vicky]

I have MS office 2007 Ent Edt installed on Windows Vista Business/enterprise
edition.

Recently I applied the MS Office 2007 SP1. When I try to search email items
in Outlook 2007, Outlook keeps crashing. Windows File search is OK.

The event log entry I see is as follows.

-------------------------------------
Log Name: OSession
Source: Microsoft Office 12 Sessions
Date: 12/31/2007 9:20:14 AM
Event ID: 7001
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: host1
Description:
ID: 6, Application Name: Microsoft Office Outlook, Application Version:
12.0.6212.1000, Microsoft Office Version: 12.0.6215.1000. This session lasted
8995 seconds with 1440 seconds of active time. This session ended with a
crash.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft Office 12 Sessions" />
<EventID Qualifiers="0">7001</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2007-12-31T03:50:14.000Z" />
<EventRecordID>2761</EventRecordID>
<Channel>OSession</Channel>
<Computer>host1</Computer>
<Security />
</System>
<EventData>
<Data>6</Data>
<Data>Microsoft Office Outlook</Data>
<Data>12.0.6212.1000</Data>
<Data>12.0.6215.1000</Data>
<Data>8995</Data>
<Data>1440</Data>
</EventData>
</Event>

--------------------------------------------------

Log Name: Application
Source: Application Error
Date: 12/31/2007 9:20:14 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: host1
Description:
Faulting application OUTLOOK.EXE, version 12.0.6212.1000, time stamp
0x46e03e45, faulting module mspst32.dll, version 12.0.6211.1000, time stamp
0x46d4a823, exception code 0xc0000005, fault offset 0x000d709a, process id
0xa40, application start time 0x01c84b4b4e3ac1dc.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2007-12-31T03:50:14.000Z" />
<EventRecordID>34657</EventRecordID>
<Channel>Application</Channel>
<Computer>host1</Computer>
<Security />
</System>
<EventData>
<Data>OUTLOOK.EXE</Data>
<Data>12.0.6212.1000</Data>
<Data>46e03e45</Data>
<Data>mspst32.dll</Data>
<Data>12.0.6211.1000</Data>
<Data>46d4a823</Data>
<Data>c0000005</Data>
<Data>000d709a</Data>
<Data>a40</Data>
<Data>01c84b4b4e3ac1dc</Data>
</EventData>
</Event>

I tried seraching MS site for the solution. No sucess.
I also tried repairing Office installation. No sucess.

Can anyone help?

 

[dustymac]

Hi Vicky,

I'm working on this exact same problem for a friend, except his only throws
the error while trying to search Calendar.

Have you found a solution?

 

[Vicky]

Dear Dustymac,

I had almost given up on this problem & learned to live with it. Until I
discoverd that outlook search was happening if performed in the current
working folder but would crash when done in all folders.

Today when I read your post, I once again tried to search in all outlook
folders & everthing was OK.

seems to me that regular vista & other office 2007 updates have resolved the
issue.

 

[Jeff]

I haven't been able to fix this problem either. Tried disabling all plugins,
rebuilding search index etc.

Outlook crashes every time I search - mail,contacts,calendar - every time.

Faulting application OUTLOOK.EXE, version 12.0.6300.5000, time stamp
0x4760725d, faulting module mspst32.dll, version 12.0.6300.5000, time stamp
0x47606f6d, exception code 0xc0000005, fault offset 0x000d4860, process id
0x1160, application start time 0x01c88a39dade1d57.

 

[CPHPMD]

I'm struggling with this same problem. Search any particular folder, no
problem. Search accross folders - mail, contacts, calendar, tasks - crash,
every time.

Anyone fix this yet?

George D

 

[Kevin]

I'm having the same problem. I ran Office Diagnostics and got nothing.

Any ideas?

Thanks,

Kevin