Outlook 2007 starts to open, then disappears. No error messages.

C

cclagg

Outlook 2007 starts to open, then disappears. No error messages.

I recently did some "clean up" things using Glary Utilities, like registry
cleaner, duplicate file remover, registry defrag, C drive defrag.

I have 4 email addresses coming into Outlook. 3 are POP, one is exchange.

My other Office programs are working fine. It is strange that there isn't
an error message. I have done an Office diagnostics and Windows update.
 
K

Kathleen Orland

You don't say what O/S you're using but first verify that Outlook is not
running in the Task Manager, check the processes for OUTLOOK.EXE. If it's
not running, try opening it using the /resetnavpane switch:


Start > Run > outlook.exe /resetnavpane
(notice the space between outlook.exe and /resetnavpane)

If you're using Vista, it's Start > Start Search > outlook.exe /resetnavpane
(same space)
 
D

DL

If this 'utility' pke has a restore option, to go back to how it was before
you ran it do so, then get rid of this utility
Registry cleaners are snake oil and could render your system unuseable.
Win has inbuilt utilities to defrag / clean up, some duplicate files are
there for a purpose
 
V

VanguardLH

cclagg said:
Outlook 2007 starts to open, then disappears. No error messages.

Try loading it in its safe mode ("outlook.exe /safe").

Check there is no remnant of outlook.exe still in memory before loading the
next instance by looking in Task Manager's Processes tab.
I recently did some "clean up" things using Glary Utilities, like registry
cleaner,

Which means YOU don't know how to cleanup the registry. See comments below
about why you should NOT use registry cleaners unless YOU are educated in
registry editing and merely using the cleaner utility to facilitate YOUR own
cleaning actions.
duplicate file remover,

And did you check those files in different paths were actually duplicates or
that you didn't need them for software?
registry defrag

Only boobs thinks this has any effect. The registry when used is read from
a memory copy. RAM is *random* access memory and accessing any part of the
memory copy of the registry takes the same time as for any other part.
C drive defrag.

But you never said that it completed without any errors or just WHICH
defragmenter you used.
I have 4 email addresses coming into Outlook. 3 are POP, one is exchange.

My other Office programs are working fine. It is strange that there isn't
an error message. I have done an Office diagnostics and Windows update.

When Outlook loads, it also has to load all enabled add-ons. If an add-on
crashes or hangs when loaded then Outlook will also crash or hang when it
loads. When Outlook exits, it must first unload all the loaded add-ons. If
an add-on crashes or hangs on unload then Outlook will also crash or hang on
unload. So do the above suggestion of starting Outlook in its safe mode
which gets rid of any add-ons and COM plug-ins you installed into Outlook.

If safe mode doesn't help, do a repair of MS Office. In pre-2007 versions,
it was under the Help menu. You can start it from any Office component
(Word, Excel, Powerpoint, Outlook). It is very likely that you will need
the installation CD for Office to perform a repair.


So why did you use a registry cleaner?

- What is currently wrong or failing with the registry?
- What convinced you that the registry needs to be "cleaned" up?
- What constitutes the "cleaning" actions?
- What do you expect to gain from the cleanup?
- What are you going to do if the registry changes hose over
your computer since a restore may not be possible?
- What is your recovery strategy from the registry changes?

*_Why the uneducated or lazy should never use registry cleaners_*

If YOU are not adept at *manually* editing the registry, don't use a tool
that you don't understand regarding its proposed changes. Regardless of
relinquishing the task to software, YOU are the final authority in allowing
it to make the changes. Any registry cleaner that does not request for YOU
to give permission to make its proposed changes along with listing each
proposed change should be discarded.

Do you have a backup & restore plan in place? When (and not if) the
registry cleaner corrupts your registry and when you can no longer boot into
Windows, just how are you going to restore that OS partition so it is usable
again? Even if you use a registry cleaner that provides for backups of its
changes so you can revert back to the prior state, how are you going to
perform that restore if you cannot boot the OS after hosing over its
registry? What about entries in the registry that look to be orphaned under
the current OS load instance but are used under a different OS environment?
You delete what looks orphaned only to find out that they are required under
a different environment.

Say there was an unusually high amount of orphaned entries in your registry,
like 4MB. By deleting the orphaned entries, you would speed up how long it
takes Windows to load the registry's files when it starts up - by all of
maybe 1 second. Oooh, aaah. All that risk of modifying the registry to
save maybe a second, or less, during the Windows startup. Most folks that
clean the registry end up deleting only 10KB, or less. They are doing
nothing to improve their Windows load time. Since the registry is only read
from the memory copy of it, and since memory is random access, there is no
difference to read one byte of the registry (in memory) from the another
byte in the registry (also in memory). The extra data in memory for
orphaned entries has no effect on the time to retrieve items from the memory
copy of the registry because orphaned entries are never retrieved (if they
were, they aren't orphaned).

Cleaning the registry will NOT improve performance in reading from the
memory copy of the registry. The reduced size of the registry's .dat files
might reduce the load time of Windows by all of a second and probably much
less. And you want to risk the stability of your OS for inconsequential
changes to its registry? The same boobs that get suckered into these
registry cleanup "tools" are the same ones that get suckered into the memory
defragment "tools".

A registry cleaner should only be used if you by yourself can correctly
cleanup the registry. The cleaner is just a tool to automate the same
process but you should know every change that it intends to make and
understand each of those changes. After all, and regardless of the stagnant
expertise that is hard coded into the utility, *YOU* are the final authority
in what registry changes are performed whether you do it manually or with a
utility. If YOU do not understand the proposed change (which requires the
product actually divulge the proposed change before committing that change),
how will you know whether or not to allow that change?
 

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