Outlook 2007 Stopped Working

[Frustrated with Outlook]

Woke up today and Outlook 2007 is not working. I'm running Vista. Didn't
make any changes since yesterday.
When I start Outlook I get a popup saying the program has stopped working
and shuts down.
The next time I try it asks if I want to run it in Safe Mode.
When I say yes it trys but fails again.
Then it asks if I want to diagnose and repair. I click yes and it goes
through a configuration of Office.

I have tried (per DELL) a system restore - same results
I have tried repairing the program from the orginal CDs - same results
I have tried running it with /resetnavpane - same results

Any other ideas?

 

[Roady [MVP]]

What is being logged to the Event Viewer about this?

Also see;
http://www.howto-outlook.com/faq/outlookdoesntstart.htm

 

[Frustrated with Outlook]

I'm seeing 3 entries in the Event Viewer that seem to be related to this issue:
Failed to get the Crawl Scope Manager with error=0x80070002.
Failed to determine if the store is in the crawl scope (error=0x80070002).
Faulting application OUTLOOK.EXE, version 12.0.6504.5000, time stamp
0x49e7f47e, faulting module mspst32.dll, version 12.0.6504.5000, time stamp
0x49e7f409, exception code 0xc0000005, fault offset 0x00096876, process id
0x1678, application start time 0x01ca29772464b709.

Any ideas? Are there other events I should be looking for?
Thanks for any help you can give!

 

[Frustrated with Outlook]

IT'S FIXED! I used your OutlookTools 2.2 and did the pst scan. It found
errors and fixed them. Now everything appears to be working fine.

Thanks for your help!

 

[Roady [MVP]]

Good to hear and you're welcome!



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[Stuart310]

The exact same thing just happened to me with Outlook 2007... also
running Vista... and now Outlook won't open and a popup says "Cannot
start Microsoft Office Outlook. Cannot open the Outlook window." and
shuts down Outlook before it can open. Help?

 

[Brian Tillman [MVP - Outlook]]

The exact same thing just happened to me with Outlook 2007... also
running Vista... and now Outlook won't open and a popup says "Cannot
start Microsoft Office Outlook. Cannot open the Outlook window." and
shuts down Outlook before it can open. Help?

Start Outlook once with the /resetnavpane command switch.