Outlook 2007 - stuck in cached mode

[IanC]

The installation of Outlook 2007 on my laptop has become stuck in cached
mode. The cached mode flag has been unchecked in the program and also via
control panel/user accounts. I have tried re-checking it, starting the
program, closing and unchecking etc. but no deal. I have turned cached mode
off and on successfully many times previously. I connect to Exchange/SBS 2003.

Any ideas?

 

[Roady [MVP]]

What makes you say it is still in cached mode even when you have disabled
the option?

 

[IanC]

Well it looks like cached mode - the status bar says 'this folder last
updated on..." Or says 'waiting to update folder'.
It behaves like cached mode - incoming emails do not appear straight away,
messages don't get sent immediately.
So it smells like cached mode!

What makes you say it is still in cached mode even when you have disabled
the option?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

The installation of Outlook 2007 on my laptop has become stuck in cached
mode. The cached mode flag has been unchecked in the program and also via
control panel/user accounts. I have tried re-checking it, starting the
program, closing and unchecking etc. but no deal. I have turned cached
mode
off and on successfully many times previously. I connect to Exchange/SBS
2003.

Any ideas?

 

[Roady [MVP]]

Owkee, just checking ;-)
And no computer policy has been set (by the admin) to force Cached Exchange
Mode?

Verify that you have it turned off and then rename you ost-file to .old. If
on restart Outlook will try to recreate your cahce it be an indication that
your mail profile has become corrupted. See if recreating your mail profile
makes the option behave correctly again;
http://www.howto-outlook.com/faq/newprofile.htm

You can of course just create a test profile just to see if it works.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

Well it looks like cached mode - the status bar says 'this folder last
updated on..." Or says 'waiting to update folder'.
It behaves like cached mode - incoming emails do not appear straight away,
messages don't get sent immediately.
So it smells like cached mode!

What makes you say it is still in cached mode even when you have disabled
the option?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

The installation of Outlook 2007 on my laptop has become stuck in
cached
mode. The cached mode flag has been unchecked in the program and also
via
control panel/user accounts. I have tried re-checking it, starting the
program, closing and unchecking etc. but no deal. I have turned cached
mode
off and on successfully many times previously. I connect to
Exchange/SBS
2003.

Any ideas?

 

[Jeffrey Fox]

Recreating your profile will work, but you'll lose your saved nicknames
unless you know how to manually migrate them.

I would first just try going into the Send/Receive settings and unchecking
your Exchange account from that.

I have found that if Outlook was once in cached mode, it does what you
describe: Continues recreating the OST file. But it does that upon
Send/Receive, so if you stop that, that should fix it.

Jeff

Owkee, just checking ;-)
And no computer policy has been set (by the admin) to force Cached Exchange
Mode?

Verify that you have it turned off and then rename you ost-file to .old. If
on restart Outlook will try to recreate your cahce it be an indication that
your mail profile has become corrupted. See if recreating your mail profile
makes the option behave correctly again;
http://www.howto-outlook.com/faq/newprofile.htm

You can of course just create a test profile just to see if it works.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

Well it looks like cached mode - the status bar says 'this folder last
updated on..." Or says 'waiting to update folder'.
It behaves like cached mode - incoming emails do not appear straight away,
messages don't get sent immediately.
So it smells like cached mode!

What makes you say it is still in cached mode even when you have disabled
the option?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----

The installation of Outlook 2007 on my laptop has become stuck in
cached
mode. The cached mode flag has been unchecked in the program and also
via
control panel/user accounts. I have tried re-checking it, starting the
program, closing and unchecking etc. but no deal. I have turned cached
mode
off and on successfully many times previously. I connect to
Exchange/SBS
2003.

Any ideas?

 

[IanC]

Send/Receive settings and unchecking Exchange account had no effect on its
own, but got me on the right trail. I then went account settings/more
settings/advanced/offline folder file settings/disable offline use and that
fixed it.

Thanks for the help guys.

Recreating your profile will work, but you'll lose your saved nicknames
unless you know how to manually migrate them.

I would first just try going into the Send/Receive settings and unchecking
your Exchange account from that.

I have found that if Outlook was once in cached mode, it does what you
describe: Continues recreating the OST file. But it does that upon
Send/Receive, so if you stop that, that should fix it.

Jeff

Owkee, just checking ;-)
And no computer policy has been set (by the admin) to force Cached Exchange
Mode?

Verify that you have it turned off and then rename you ost-file to .old. If
on restart Outlook will try to recreate your cahce it be an indication that
your mail profile has become corrupted. See if recreating your mail profile
makes the option behave correctly again;
http://www.howto-outlook.com/faq/newprofile.htm

You can of course just create a test profile just to see if it works.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----

Well it looks like cached mode - the status bar says 'this folder last
updated on..." Or says 'waiting to update folder'.
It behaves like cached mode - incoming emails do not appear straight away,
messages don't get sent immediately.
So it smells like cached mode!

:

What makes you say it is still in cached mode even when you have disabled
the option?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----

The installation of Outlook 2007 on my laptop has become stuck in
cached
mode. The cached mode flag has been unchecked in the program and also
via
control panel/user accounts. I have tried re-checking it, starting the
program, closing and unchecking etc. but no deal. I have turned cached
mode
off and on successfully many times previously. I connect to
Exchange/SBS
2003.

Any ideas?