Outlook 2007 Trusted senders going to junk mail folder

[tomt0925]

I installed outlook 2007 on my computer last week. I use VISTA and previously
had Outlook 2003 installed. All of my messages, including messages from the
safe sender list, are going to the junk mail folder. Also, I am getting
multiple messages from the same senders. Anyone know how to fix these
problems?

----------------
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http://www.microsoft.com/office/com...dbeb46950&dg=microsoft.public.outlook.general

 

[Brian Tillman [MVP - Outlook]]

I installed outlook 2007 on my computer last week. I use VISTA and previously
had Outlook 2003 installed. All of my messages, including messages from the
safe sender list, are going to the junk mail folder. Also, I am getting
multiple messages from the same senders. Anyone know how to fix these
problems?

----------------
This post is a suggestion for Microsoft, and Microsoft responds to the
suggestions with the most votes. To vote for this suggestion, click the "I
Agree" button in the message pane. If you do not see the button, follow this
link to open the suggestion in the Microsoft Web-based Newsreader and then
click "I Agree" in the message pane.

Not only did you ask this question already, but this time you made it a
suggestioin, which it's not.

 

[tomt0925]

sorry to have offended you

Not only did you ask this question already, but this time you made it a
suggestioin, which it's not.

 

[Brian Tillman [MVP - Outlook]]

sorry to have offended you

I don't recall saying I was offended.

 

[jcmcknight]

So what is the answer? I am currently having this problem; I have verified
that the sender/sender's domain are not on the Blocked Senders List. But
there are 2 emails I get daily from the same sender (coincidentally it's a
report from our online spam filter for two separate email addresses)--some
days 1 of the 2 goes into Junk Mail, some days it's both, and some days it's
neither. Thanks for your help.

 

[Brian Tillman [MVP-Outlook]]

So what is the answer? I am currently having this problem; I have verified
that the sender/sender's domain are not on the Blocked Senders List. But
there are 2 emails I get daily from the same sender (coincidentally it's a
report from our online spam filter for two separate email addresses)--some
days 1 of the 2 goes into Junk Mail, some days it's both, and some days it's
neither. Thanks for your help.

Do you have any rules that may be acting upon them? Do you have any
third-party applications integrated with Outlook and scanning messages?