Outlook 2007 Unable to send images in E-Mail

[Robert Willis]

I am running Outlook 2007 on Microsoft Vista Business and whenever I attempt
to send a E-Mail that includes a screen capture the intended receiver
indicates that the images show up as a red box with a x in the upper left
hand corner. Most of these people are utilizing Lotus Notes Version 6.5 and
8.x

If I send the same message from another computer running Outlook 2003 or
Windows Live Mail running on Microsoft Windows XP Professional everything
works as planned and the images are visible.

I am using SnagIt Version 9.x on both computers to capture the images and
place them in the E-Mail.


Microsoft is stumped as to why this is occurring and searching the Internet
has provided numerous links to people having the same issue but no
conclusive resolution.

 

[Brian Tillman [MVP - Outlook]]

I am running Outlook 2007 on Microsoft Vista Business and whenever I attempt
to send a E-Mail that includes a screen capture the intended receiver
indicates that the images show up as a red box with a x in the upper left
hand corner. Most of these people are utilizing Lotus Notes Version 6.5 and
8.x

See if this helps: http://www.slipstick.com/problems/redx.asp

 

[Robert Willis]

See if this helps: http://www.slipstick.com/problems/redx.asp

I tried that suggestion and it did not work for me. I am reviewing some
information that I located on some other websites in the hope that it will
lead to a final resolution. Thanks for the information.