Outlook 2007 under Vista does not close properly

[HowardsFishing]

My Outlook 2007 (SP1) running under Vista (SP1) does not close properly every
3rd or 4th time it is opened.

After closing Outlook, Task Manager shows it is still running as a “Processâ€
(about 28MB), but not as an “Applicationâ€, so the fact that it is still
running is hidden. Then, trying to start Outlook fails, and I see 2
Outlook.exe instances in “Processesâ€, one about 28MB the other about 3MB. I
have to do an “End Process†for both of those before I can use Outlook again.

I see in another thread that starting Outlook in the "Inbox" helped one
user. That is where my Outlook 2007 starts, so it's not a fix for this
problem.

Solutions, anyone?

 

[K. Orland]

Do you have any software that might hold Outlook open and keep it running in
the background? Synch software for a handheld, FAX software, AV actively
scanning incoming/outgoing email, etc.? Check your Add Ins and COMS as well
for those that might be incompatible with your version of Outlook.

 

[HowardsFishing]

Hello Kathleen...

Thanks for the quick post. Here are some answers:

Sync software: No
Fax sofware: No
AV software: Yes, part of Computer Associates security suite provided by
Time Warner cable ISP. See list below.

Active Applications Add-Ins (all COM):
*Microsoft Exchange Unified Messaging
*Microsoft Office SharePoint Server Colleague Import
*Microsoft Outlook Mobile Service
*Microsoft VBA for Outlook Addin
*OutlookAddin (Cyberlink)
*PDFMOutlook (Adobe)
*Qurb Outlook Add-In (see above AV software)
*Send to Bluetooth
*Windows Search Email Indexer

Inactive Application Add-Ins (COM):
*Calendar Gadget for Windows SideShow

Disabled Application Add-Ins:
*None

Do any of these look like they might cause the problem? If so, hould I try
disabling them one-by-one?

Thanks!

 

[Brian Tillman]

Inactive Application Add-Ins (COM):
*Calendar Gadget for Windows SideShow

This could do it.

 

[Brian Tillman]

*Microsoft Outlook Mobile Service
*OutlookAddin (Cyberlink)
*PDFMOutlook (Adobe)
*Qurb Outlook Add-In (see above AV software)
*Windows Search Email Indexer

These also.

 

[HowardsFishing]

I will try deleting them one at a time to see if that solves the problem.
The one I have an issue with deleting is Qurb, which is my spyware/anti-virus
screen.

Thanks!