Outlook 2007 w/BCM - Email issues

N

ngoldapple

I'm running Outlook 2007, and just recently added the BCM add-in. Once BCM
was installed, email stopped functioning completely. Through trial and
error, it was determined that there is some conflict with the fact that I
have both my primary profile/email, and then shared access to a second email
account. When we removed the second/shared email, BCM and Outlook email
worked fine. However, it's just not an option to NOT have that
second/shared email emabled.

Has anyone else encountered this, and managed to get BCM to work properly?
Any suggestions would be greatly appreciated.

Thank you.
 
D

DL

What exactly do you mean by "shared access to a second email " and what type
of account is this?
 
N

ngoldapple

Per our Network admin: "(I) have full access to another domain email
account. When my local profile is setup to access this account, and BCM is
turned on, all outgoing mail fails. Incoming works just fine. If we disable
the BCM add-in outgoing works, if you enable BCM and remove access to the
second account for outlooks account settings outgoing mail works."

Here is the error code that is generated when attempting to send email with
the BCM turned on:

This message could not be sent. Try sending the message again later, or
contact your network administrator. Error is [0x80040305-00000000-00000000]
 
N

ngoldapple

Just a *bump* .... Hoping someone might have encountered this problem and
has some suggestions on how to correct it.


ngoldapple said:
Per our Network admin: "(I) have full access to another domain email
account. When my local profile is setup to access this account, and BCM is
turned on, all outgoing mail fails. Incoming works just fine. If we
disable
the BCM add-in outgoing works, if you enable BCM and remove access to the
second account for outlooks account settings outgoing mail works."

Here is the error code that is generated when attempting to send email
with
the BCM turned on:

This message could not be sent. Try sending the message again later, or
contact your network administrator. Error is
[0x80040305-00000000-00000000]
ngoldapple said:
I'm running Outlook 2007, and just recently added the BCM add-in. Once
BCM was installed, email stopped functioning completely. Through trial
and error, it was determined that there is some conflict with the fact
that I have both my primary profile/email, and then shared access to a
second email account. When we removed the second/shared email, BCM and
Outlook email worked fine. However, it's just not an option to NOT have
that second/shared email emabled.

Has anyone else encountered this, and managed to get BCM to work
properly? Any suggestions would be greatly appreciated.

Thank you.
 
A

Andrej

I have same problem, and still no chance to find answer..

ngoldapple said:
Just a *bump* .... Hoping someone might have encountered this problem and
has some suggestions on how to correct it.


ngoldapple said:
Per our Network admin: "(I) have full access to another domain email
account. When my local profile is setup to access this account, and BCM is
turned on, all outgoing mail fails. Incoming works just fine. If we
disable
the BCM add-in outgoing works, if you enable BCM and remove access to the
second account for outlooks account settings outgoing mail works."

Here is the error code that is generated when attempting to send email
with
the BCM turned on:

This message could not be sent. Try sending the message again later, or
contact your network administrator. Error is
[0x80040305-00000000-00000000]
ngoldapple said:
I'm running Outlook 2007, and just recently added the BCM add-in. Once
BCM was installed, email stopped functioning completely. Through trial
and error, it was determined that there is some conflict with the fact
that I have both my primary profile/email, and then shared access to a
second email account. When we removed the second/shared email, BCM and
Outlook email worked fine. However, it's just not an option to NOT have
that second/shared email emabled.

Has anyone else encountered this, and managed to get BCM to work
properly? Any suggestions would be greatly appreciated.

Thank you.


.
 
N

nickm

DL said:
What exactly do you mean by "shared access to a second email " and what
type of account is this?

I assume your domain is using Exchange Server and that it's an Exchange
Server that you are connecting to using Outlook?

I don't know whether this is relevant or not.

There is a maximum number of objects that Exchange and Outlook can access by
default (500). It is possible to increase this number by editing the
registry. I have a client who has a mailbox in Exchange that everyone in
the company has access to, and against advice this mailbox has been used as
a database repository for lots of folders and old email - the users have,
over time, created a large hierarchy of folders. When viewed alongside some
users' own mailboxes with a similar but smaller hierarchy the maximum number
of folders exceeded the default 500 and guess what, they couldn't send
emails either. Increasing the limit has resolved the issue in the short
term. They have created a crazy setup and they have to resolve the issue of
the shared mailbox structure and size, but in terms of using Outlook
normally without BCM all is now operational.
http://support.microsoft.com/kb/830829 Relates to Exchange 2003 but the same
issue exists in Exchange 2007
 
P

Pierre Drouin

ngoldapple said:
Per our Network admin: "(I) have full access to another domain email
account. When my local profile is setup to access this account, and BCM is
turned on, all outgoing mail fails. Incoming works just fine. If we disable
the BCM add-in outgoing works, if you enable BCM and remove access to the
second account for outlooks account settings outgoing mail works."

Here is the error code that is generated when attempting to send email with
the BCM turned on:

This message could not be sent. Try sending the message again later, or
contact your network administrator. Error is [0x80040305-00000000-00000000]
ngoldapple said:
I'm running Outlook 2007, and just recently added the BCM add-in. Once
BCM was installed, email stopped functioning completely. Through trial
and error, it was determined that there is some conflict with the fact
that I have both my primary profile/email, and then shared access to a
second email account. When we removed the second/shared email, BCM and
Outlook email worked fine. However, it's just not an option to NOT have
that second/shared email emabled.

Has anyone else encountered this, and managed to get BCM to work properly?
Any suggestions would be greatly appreciated.

Thank you.
 

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