T
TracyTThomas
I am running Outlook 2007 SP1 on Windows Vista (SP1). I have kept up to date
with Windows updates, with the last one installed on Friday.
Outlook 2007 was running fine for a long time. The PC crashed yesterday,
then on restart, Outlook 2007 won't open in normal mode. When I open it in
normal mode, Outlook sits on the splash screen. I end the task using Windows
Task Manager, and task manager reports that Outlook 2007 was "waiting for a
response from you," but there is no dialog window.
When I start Outlook the next time, it asks to start in Safe Mode, and does
start. I ran the Office Diagnostics from Safe Mode, and no problems were
found.
I searched this newsgroup and tried two suggestions with no results:
1) I went to Tools->Trust Center and checked "Apply macro security settings
to Add-Ins"
2) I created a new profile. I set up the new profile for Outlook to prompt
for which profile to use. After doing that, when I start Outlook 2007 in
normal mode, I get the prompt, but then get stuck on the splash screen.
I would like to scan my pst file -- I read about a utility called
scanpst.exe, but I can't find that anywhere in Windows Vista.
Any tips would be welcome, otherwise, I will probably uninstall Outlook
altogether and reinstall it.
with Windows updates, with the last one installed on Friday.
Outlook 2007 was running fine for a long time. The PC crashed yesterday,
then on restart, Outlook 2007 won't open in normal mode. When I open it in
normal mode, Outlook sits on the splash screen. I end the task using Windows
Task Manager, and task manager reports that Outlook 2007 was "waiting for a
response from you," but there is no dialog window.
When I start Outlook the next time, it asks to start in Safe Mode, and does
start. I ran the Office Diagnostics from Safe Mode, and no problems were
found.
I searched this newsgroup and tried two suggestions with no results:
1) I went to Tools->Trust Center and checked "Apply macro security settings
to Add-Ins"
2) I created a new profile. I set up the new profile for Outlook to prompt
for which profile to use. After doing that, when I start Outlook 2007 in
normal mode, I get the prompt, but then get stuck on the splash screen.
I would like to scan my pst file -- I read about a utility called
scanpst.exe, but I can't find that anywhere in Windows Vista.
Any tips would be welcome, otherwise, I will probably uninstall Outlook
altogether and reinstall it.