Outlook 2007 won't load

[Hendo72]

My Outlook 2007 won't load. The rest of office loads, ie... word, excel,
publisher. I get no error messages. Just says that Outlook encountered a
problem and needs to resart. Then asks if I want to start in safe mode and
even then it won't start and I get the same message. Please help

 

[Roady [MVP]]

Were you ever able to load it successfully?
What is being logged to the Event Viewer regarding this?

 

[Hendo72]

Yes, it worked at one time. My version is office small business 2007. When I
had another problem regarding outlook 07', I made the mistake of following
instructions (not by an MVP) on one of the posts to uninstall it and
uninstall my previous version. I did so. When I went to re-install 2007, it
stated my version was an upgrade and I had to have an official copy of a
previous version. My office 2000 software is nowhere to be found so i had to
download the free trial then type in my key code to get everything back. That
fixed the problem with everything but outlook and bcm.
Sorry for the lengthy explanation. Also, I may sound like an idiot here but
where is the "event viewer"?

Were you ever able to load it successfully?
What is being logged to the Event Viewer regarding this?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

My Outlook 2007 won't load. The rest of office loads, ie... word, excel,
publisher. I get no error messages. Just says that Outlook encountered a
problem and needs to resart. Then asks if I want to start in safe mode and
even then it won't start and I get the same message. Please help

 

[Roady [MVP]]

Start-> Run; eventvwr.exe
Here look in the Application Log for errors logged by Outlook. Open the
event and press the Copy button and paste it in the message.
If there is some personalized stuff in there you do not want to make visible
(like computer name) mask it accordingly (e.g. replace it with COMPUTERNAME)

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

Yes, it worked at one time. My version is office small business 2007. When
I
had another problem regarding outlook 07', I made the mistake of
following
instructions (not by an MVP) on one of the posts to uninstall it and
uninstall my previous version. I did so. When I went to re-install 2007,
it
stated my version was an upgrade and I had to have an official copy of a
previous version. My office 2000 software is nowhere to be found so i had
to
download the free trial then type in my key code to get everything back.
That
fixed the problem with everything but outlook and bcm.
Sorry for the lengthy explanation. Also, I may sound like an idiot here
but
where is the "event viewer"?

Were you ever able to load it successfully?
What is being logged to the Event Viewer regarding this?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

My Outlook 2007 won't load. The rest of office loads, ie... word,
excel,
publisher. I get no error messages. Just says that Outlook encountered
a
problem and needs to resart. Then asks if I want to start in safe mode
and
even then it won't start and I get the same message. Please help

 

[Hendo72]

This seems to be the re occuring one matching the dates and times I tried to
install. What do I do from here? Thanks for your help.

Event Type: Error
Event Source: Microsoft Office 12
Event Category: None
Event ID: 1000
Date: 7/18/2007
Time: 5:31:04 PM
User: N/A
Computer: COMPUTER NAME
Description:
Faulting application outlook.exe, version 12.0.6023.5000, stamp 46574050,
faulting module mapi32.dll, version 5.5.1960.0, stamp 34575f70, debug? 0,
fault address 0x000390d7.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:

Start-> Run; eventvwr.exe
Here look in the Application Log for errors logged by Outlook. Open the
event and press the Copy button and paste it in the message.
If there is some personalized stuff in there you do not want to make visible
(like computer name) mask it accordingly (e.g. replace it with COMPUTERNAME)

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

Yes, it worked at one time. My version is office small business 2007. When
I
had another problem regarding outlook 07', I made the mistake of
following
instructions (not by an MVP) on one of the posts to uninstall it and
uninstall my previous version. I did so. When I went to re-install 2007,
it
stated my version was an upgrade and I had to have an official copy of a
previous version. My office 2000 software is nowhere to be found so i had
to
download the free trial then type in my key code to get everything back.
That
fixed the problem with everything but outlook and bcm.
Sorry for the lengthy explanation. Also, I may sound like an idiot here
but
where is the "event viewer"?

Were you ever able to load it successfully?
What is being logged to the Event Viewer regarding this?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----

My Outlook 2007 won't load. The rest of office loads, ie... word,
excel,
publisher. I get no error messages. Just says that Outlook encountered
a
problem and needs to resart. Then asks if I want to start in safe mode
and
even then it won't start and I get the same message. Please help

 

[bwlansin]

I am having the same problem. Did you ever find a solution?

This seems to be the re occuring one matching the dates and times I tried to
install. What do I do from here? Thanks for your help.

Event Type: Error
Event Source: Microsoft Office 12
Event Category: None
Event ID: 1000
Date: 7/18/2007
Time: 5:31:04 PM
User: N/A
Computer: COMPUTER NAME
Description:
Faulting application outlook.exe, version 12.0.6023.5000, stamp 46574050,
faulting module mapi32.dll, version 5.5.1960.0, stamp 34575f70, debug? 0,
fault address 0x000390d7.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:

Start-> Run; eventvwr.exe
Here look in the Application Log for errors logged by Outlook. Open the
event and press the Copy button and paste it in the message.
If there is some personalized stuff in there you do not want to make visible
(like computer name) mask it accordingly (e.g. replace it with COMPUTERNAME)

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----

Yes, it worked at one time. My version is office small business 2007. When
I
had another problem regarding outlook 07', I made the mistake of
following
instructions (not by an MVP) on one of the posts to uninstall it and
uninstall my previous version. I did so. When I went to re-install 2007,
it
stated my version was an upgrade and I had to have an official copy of a
previous version. My office 2000 software is nowhere to be found so i had
to
download the free trial then type in my key code to get everything back.
That
fixed the problem with everything but outlook and bcm.
Sorry for the lengthy explanation. Also, I may sound like an idiot here
but
where is the "event viewer"?

:

Were you ever able to load it successfully?
What is being logged to the Event Viewer regarding this?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----

My Outlook 2007 won't load. The rest of office loads, ie... word,
excel,
publisher. I get no error messages. Just says that Outlook encountered
a
problem and needs to resart. Then asks if I want to start in safe mode
and
even then it won't start and I get the same message. Please help

 

[Hendo72]

bwlansin, Yes, I ended up calling microsoft on there help line (since it's
free 60-90 support from the first call) and they ended up taking care of it.
How he did it was a bit more detailed and complicated than I could tell you
but it does work now. It wasn't just one problem, it was multiple things.

I am having the same problem. Did you ever find a solution?

This seems to be the re occuring one matching the dates and times I tried to
install. What do I do from here? Thanks for your help.

Event Type: Error
Event Source: Microsoft Office 12
Event Category: None
Event ID: 1000
Date: 7/18/2007
Time: 5:31:04 PM
User: N/A
Computer: COMPUTER NAME
Description:
Faulting application outlook.exe, version 12.0.6023.5000, stamp 46574050,
faulting module mapi32.dll, version 5.5.1960.0, stamp 34575f70, debug? 0,
fault address 0x000390d7.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:

Start-> Run; eventvwr.exe
Here look in the Application Log for errors logged by Outlook. Open the
event and press the Copy button and paste it in the message.
If there is some personalized stuff in there you do not want to make visible
(like computer name) mask it accordingly (e.g. replace it with COMPUTERNAME)

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----

Yes, it worked at one time. My version is office small business 2007. When
I
had another problem regarding outlook 07', I made the mistake of
following
instructions (not by an MVP) on one of the posts to uninstall it and
uninstall my previous version. I did so. When I went to re-install 2007,
it
stated my version was an upgrade and I had to have an official copy of a
previous version. My office 2000 software is nowhere to be found so i had
to
download the free trial then type in my key code to get everything back.
That
fixed the problem with everything but outlook and bcm.
Sorry for the lengthy explanation. Also, I may sound like an idiot here
but
where is the "event viewer"?

:

Were you ever able to load it successfully?
What is being logged to the Event Viewer regarding this?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----

My Outlook 2007 won't load. The rest of office loads, ie... word,
excel,
publisher. I get no error messages. Just says that Outlook encountered
a
problem and needs to resart. Then asks if I want to start in safe mode
and
even then it won't start and I get the same message. Please help