Outlook 2007 won't open after installing upgrades

D

Dan in MN

yesterday I installed some updates that I was not sure if I needed (family
related drivers primarily) and after installing them my outlook will not
open, the mousepad no longer works, the sound stop working (but seems to be
back) and the windows 7 functionality has changed (I no longer get the little
window to pop up when I have different programs running - it is merely a line
saying what the program is). I tried to repair the program and it did not
work. When I looked for the Outlook.exe file the only one I found was the
Outlook.exe/manifest and that does not seem to do the same job.

My concern is if I have to reinstall I only have the microsoft business
upgrade and have run into problems having to install that again....

i know this is more than one question...any help much appreciated
 
G

Gordon

Dan in MN said:
yesterday I installed some updates that I was not sure if I needed (family
related drivers primarily) and after installing them my outlook will not
open, the mousepad no longer works, the sound stop working (but seems to
be
back) and the windows 7 functionality has changed (I no longer get the
little
window to pop up when I have different programs running - it is merely a
line
saying what the program is). I tried to repair the program and it did not
work. When I looked for the Outlook.exe file the only one I found was the
Outlook.exe/manifest and that does not seem to do the same job.

My concern is if I have to reinstall I only have the microsoft business
upgrade and have run into problems having to install that again....

i know this is more than one question...any help much appreciated

Do a System Restore to the day BEFORE the updates.
And note - do NOT use Windows updates to get hardware driver updates - go to
the manufacturer's website for updated drivers.
 

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