Outlook 2007 Won't open

P

Phil Adamson

I have just installed Office Enterprise 2007 on a recently upgraded XP to
Vista machine. All other parts of the office package work fine but every time
I open Outlook 2007 I get a message:

"Failed to register a VB script dll. Re-install or run regsvr32.exe
Vbscript.dll to self register. An error occurred while creating a form
0x80004005.

And then it closes down.

I have tried to run regsvr32.exe Vbscript.dll from the run cmd but nothing
seems to happen.

I have ran the repair from the CD, with no change.

Please help.
 
R

Roady [MVP]

Yup, that error is wrong. Resetting your forms cache will most likely solve
the issue. To do this locate frmchache.dat and rename it to .old
 
P

Phil Adamson

Did this for all users and still came up with same problem. It just
re-created again.

Is it a clash with another program?

It says it's a NeroMediaPlayer Media File.

Roady said:
Yup, that error is wrong. Resetting your forms cache will most likely solve
the issue. To do this locate frmchache.dat and rename it to .old

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Phil Adamson said:
I have just installed Office Enterprise 2007 on a recently upgraded XP to
Vista machine. All other parts of the office package work fine but every
time
I open Outlook 2007 I get a message:

"Failed to register a VB script dll. Re-install or run regsvr32.exe
Vbscript.dll to self register. An error occurred while creating a form
0x80004005.

And then it closes down.

I have tried to run regsvr32.exe Vbscript.dll from the run cmd but nothing
seems to happen.

I have ran the repair from the CD, with no change.

Please help.
 

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