Outlook 2007 won't open

[John F]

Sometimes I close Outlook 2007 when I'm working during the day and then when
I try to open it it won't open. The other MS applications in the 2007 suite
open OK all the time. It is only Outlook that does this - maybe 2 or 3
times a day. I have to re-boot to gain access to it again.

If, after trying to launch Outlook 2007 I do a restart, the application
opens momentarily before Windows logs off and the computer restarts.

 

[DL]

Maybe OL isnt exiting correctly, and as such your Processes Tab will show an
instance of Outlook.exe still running
(Cntr+Alt+Del > Processess Tab)

 

[John F]

You're right DL. There is an instance of Outlook.exe running after I close
the application. I guess the next question is why that is the case and how
I can fix that.

Thank you for your help.

 

[DL]

Well in earlier versions its usually caused by either or a combination of;
1) an Add In eg synch software
2) a fax app that integrates with OL
3) AV software
I assume the same in OL2007

 

[John F]

It's beginning to sound like Norton 360 could be the problem!

 

[Brian Tillman]

It's beginning to sound like Norton 360 could be the problem!

Symantec products have a long history of not working well with Outlook.

 

[DL]

I'm afraid that could well be.
I used Symantec up to 2005 when the latest version gave no end of probs. I
stopped using it then.
Symantec Corporate apps are apparently ok

 

[Nees]

Hello John,

Outlook sometimes doesn't shut down properly.
It stays active in the background.
You can see it when press Ctrl-Alt-Del at the proces-tab.

More info at: http://www.slipstick.com/problems/close.htm

I've downloaded 'Outlook Shutdown Addin' at:
http://www.daveswebsite.com/software/olshutdown/index.shtml
Outlook now shutsdown properly after closing it.
Key for 'Outlook Shutdown Addin': 96B15384C44490C8FC620E8DD94EBC95

Good luck with it.

Greetings Nees

 

[John F]

Thanks very much Nees

Hello John,

Outlook sometimes doesn't shut down properly.
It stays active in the background.
You can see it when press Ctrl-Alt-Del at the proces-tab.

More info at: http://www.slipstick.com/problems/close.htm

I've downloaded 'Outlook Shutdown Addin' at:
http://www.daveswebsite.com/software/olshutdown/index.shtml
Outlook now shutsdown properly after closing it.
Key for 'Outlook Shutdown Addin': 96B15384C44490C8FC620E8DD94EBC95

Good luck with it.

Greetings Nees