Outlook 2007 won't run with Vista

[Doug]

I am running Office 2007 Prof and everything work fine except Outlook. It
said it has missing dll from it's path. I have tried doing a repair,
reinstall, and upgrade but nothing work get it working. I am running Vista
Utlimate for a OS.
Thanks
Doug

 

[DL]

The *exact* err msg might give someone a clue,
and what is meant by tried an 'upgrade'

 

[Doug]

When I said upgrade I mean I installed Office 2003 Pro than upgrade to Office
2007 Pro. I tried copying the Office 12 folder from my XP Pro machine to my
Vista machine and that had no effects. The Office 2003 works fine. the
message I am getting is: "Fail to start because MSVR80.dll was not found. Re
- installling may fix this proble." Then I get a message that Outlook has
stopped working and a "Close Program" button. Next, I tried to re-install
but that didn't work either. Orginal I tried installing the Small Business
and Account Contact Manager extras in addition to the regular Office 2007
package. When updating that install I had problem installing, I believe, SQL
Express. I don't know if that has any bearing on my current problem or not.
Thanks doug

 

[DL]

I have to confess I'm not entirely sure where you are,
You say Office2003 works fine, but then you say you upgraded to Office2007.
Have you installed Office2007 in parallel & retained 2003?

You sure thats not a typo for msvcr80.dll?

 

[JoAnn Paules]

You can't install Outlook 2007 as long as there is another version
installed.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

 

[Doug]

Yes it was a typo for MSVCR80.dll. This is the file it can't find. Original
I started with no Office product installed on the Vista machine. JoAnn if
you have Office 2003 installed and then try to install Office 2007 it
automatically remove 2003 so you ended up with only Office 2007. I have just
tried many possible solution to no avail.

You can't install Outlook 2007 as long as there is another version
installed.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

When I said upgrade I mean I installed Office 2003 Pro than upgrade to
Office
2007 Pro. I tried copying the Office 12 folder from my XP Pro machine to
my
Vista machine and that had no effects. The Office 2003 works fine. the
message I am getting is: "Fail to start because MSVR80.dll was not found.
Re
- installling may fix this proble." Then I get a message that Outlook has
stopped working and a "Close Program" button. Next, I tried to re-install
but that didn't work either. Orginal I tried installing the Small
Business
and Account Contact Manager extras in addition to the regular Office 2007
package. When updating that install I had problem installing, I believe,
SQL
Express. I don't know if that has any bearing on my current problem or
not.
Thanks doug

 

[JoAnn Paules]

That's not been my understanding. If Outlook was on it, 2007 would not
overwrite it unlike other Office programs. (I'll admit that the system I put
Office 2007 on didn't have any previous versions tho. )

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

Yes it was a typo for MSVCR80.dll. This is the file it can't find.
Original
I started with no Office product installed on the Vista machine. JoAnn if
you have Office 2003 installed and then try to install Office 2007 it
automatically remove 2003 so you ended up with only Office 2007. I have
just
tried many possible solution to no avail.

You can't install Outlook 2007 as long as there is another version
installed.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

When I said upgrade I mean I installed Office 2003 Pro than upgrade to
Office
2007 Pro. I tried copying the Office 12 folder from my XP Pro machine
to
my
Vista machine and that had no effects. The Office 2003 works fine.
the
message I am getting is: "Fail to start because MSVR80.dll was not
found.
Re
- installling may fix this proble." Then I get a message that Outlook
has
stopped working and a "Close Program" button. Next, I tried to
re-install
but that didn't work either. Orginal I tried installing the Small
Business
and Account Contact Manager extras in addition to the regular Office
2007
package. When updating that install I had problem installing, I
believe,
SQL
Express. I don't know if that has any bearing on my current problem or
not.
Thanks doug


:

The *exact* err msg might give someone a clue,
and what is meant by tried an 'upgrade'

I am running Office 2007 Prof and everything work fine except
Outlook.
It
said it has missing dll from it's path. I have tried doing a
repair,
reinstall, and upgrade but nothing work get it working. I am
running
Vista
Utlimate for a OS.
Thanks
Doug

 

[DL]

A msvcr80.dll problem would often indicate an error with net framework, I
assume office2007 requires and uses net framework during the install/setup

Yes it was a typo for MSVCR80.dll. This is the file it can't find.
Original
I started with no Office product installed on the Vista machine. JoAnn if
you have Office 2003 installed and then try to install Office 2007 it
automatically remove 2003 so you ended up with only Office 2007. I have
just
tried many possible solution to no avail.

You can't install Outlook 2007 as long as there is another version
installed.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

When I said upgrade I mean I installed Office 2003 Pro than upgrade to
Office
2007 Pro. I tried copying the Office 12 folder from my XP Pro machine
to
my
Vista machine and that had no effects. The Office 2003 works fine.
the
message I am getting is: "Fail to start because MSVR80.dll was not
found.
Re
- installling may fix this proble." Then I get a message that Outlook
has
stopped working and a "Close Program" button. Next, I tried to
re-install
but that didn't work either. Orginal I tried installing the Small
Business
and Account Contact Manager extras in addition to the regular Office
2007
package. When updating that install I had problem installing, I
believe,
SQL
Express. I don't know if that has any bearing on my current problem or
not.
Thanks doug


:

The *exact* err msg might give someone a clue,
and what is meant by tried an 'upgrade'

I am running Office 2007 Prof and everything work fine except
Outlook.
It
said it has missing dll from it's path. I have tried doing a
repair,
reinstall, and upgrade but nothing work get it working. I am
running
Vista
Utlimate for a OS.
Thanks
Doug

 

[Doug]

I am willing to try just about anything to get this laptop working with
Office 2007, any suggestion? I double check to make sure .Net, which is
installed with Vista by default, was working. It appears everything is
correct. I tried copy this appl. extension 'MSVCR80.dll and RTFHTML.dll in
to the Office 12 folder but this didn't help. I need to back up one step to
the RTFHTML.dll. After I copy the MSVCR80.dll into the Office 12 folder I
try to run Outlook and got a missing RTFHTML.dll message so I copy it into
the same folder. I would try and uninstall Office 2007 from my machine and
start over but the standard removal still leaves folders and registry
entries. I do not have a utility that will erase all traces of it. Is there
utility for doing that?
Doug

 

[Mary Sauer]

Did you try to repair your profile?
Did you disable your virus software when you tried installation or disabling the
Office plug-in if you have Norton.
Look here
How to create a new e-mail profile in Outlook 2007 and in Outlook 2003
http://support.microsoft.com/kb/829918/en-us

 

[Doug]

Mary

I can't create or rebuild my profile because Windows shuts Office 2007 down
before it get fully up. My anti-virus was off durring the install and I
don't use Norton.

 

[Milly Staples [MVP - Outlook]]

You create the mail profile in Control Panel->Mail Icon. Having Office open is not required.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Doug asked:

| Mary
|
| I can't create or rebuild my profile because Windows shuts Office
| 2007 down before it get fully up. My anti-virus was off durring the
| install and I don't use Norton.
|
| "Mary Sauer" wrote:
|
|| Did you try to repair your profile?
|| Did you disable your virus software when you tried installation or
|| disabling the Office plug-in if you have Norton.
|| Look here
|| How to create a new e-mail profile in Outlook 2007 and in Outlook
|| 2003 http://support.microsoft.com/kb/829918/en-us
||
|| --
|| Mary Sauer MSFT MVP
|| http://office.microsoft.com/
|| http://msauer.mvps.org/
|| news://msnews.microsoft.com
||
|| ||| I am willing to try just about anything to get this laptop working
||| with Office 2007, any suggestion? I double check to make sure
||| .Net, which is installed with Vista by default, was working. It
||| appears everything is correct. I tried copy this appl. extension
||| 'MSVCR80.dll and RTFHTML.dll in to the Office 12 folder but this
||| didn't help. I need to back up one step to the RTFHTML.dll. After
||| I copy the MSVCR80.dll into the Office 12 folder I try to run
||| Outlook and got a missing RTFHTML.dll message so I copy it into the
||| same folder. I would try and uninstall Office 2007 from my machine
||| and start over but the standard removal still leaves folders and
||| registry entries. I do not have a utility that will erase all
||| traces of it. Is there utility for doing that?
||| Doug