Outlook 2007 won't save attachments anymore.

G

Gadgetgw

I have two computers with outlook 2007 one Vista the other XP

I have 30 emails with the same filename (output.tif) but each with different
content.

Last week I was previewing each attachment on the Vista machine, after going
through about 25 the system refused to preview of save the attachments.

the error that is reported says "Cannot create file: output.tif. Right-click
the folder you want to create the file in, and then click Properties on the
shortcut menu to check permissions for the folder."

I am logged in as Admin and it worked for the first 20 or so previews/saves
but then stopped on the next.

This week on the XP machine the exact same fault is reported again after
about 20 or so previews.

I have erased all data in the temp directory and re-booted a number of times
on each machine but nothing changes.

Any ideas?
 
B

Brian Tillman [MVP - Outlook]

Last week I was previewing each attachment on the Vista machine, after going
through about 25 the system refused to preview of save the attachments.

the error that is reported says "Cannot create file: output.tif. Right-click
the folder you want to create the file in, and then click Properties on the
shortcut menu to check permissions for the folder."

I am logged in as Admin and it worked for the first 20 or so previews/saves
but then stopped on the next.

This week on the XP machine the exact same fault is reported again after
about 20 or so previews.

I have erased all data in the temp directory and re-booted a number of times
on each machine but nothing changes.

You must empty the Outlook Secure Temp folder, which is different from the
folder indicated by %Temp% or that contains your web browser cache. See this:
http://www.howto-outlook.com/faq/securetemp.htm
 
T

TexasFan

You must empty the Outlook Secure Temp folder, which is different from the
folder indicated by %Temp% or that contains your web browser cache.  See this:http://www.howto-outlook.com/faq/securetemp.htm

So far, this is working for me. I cleared out the folder, and
attachment preview of photo.jpg sent from iphone are working again.
Even in the old emails that were broken before.

I found this microsoft kb article too, that touches on the problem,
but does not mention if there is a solution:

http://support.microsoft.com/kb/817878
 

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