Outlook 2007 won't show images yet pasted email to Word will

[salmons]

I have searched and read as much as I can about my problem but have
yet to find a solution. Yes, I have set, unset, reset, about every
combination of Outlook image downloading display settings as is
routinely suggested for other with this problem, etc. I have exported,
cleared, and tested my safe senders, etc.

I am on Outlook 2007 upgraded from one version of Office to another
during the life of this laptop. I am on XP Pro on a fully up-to-date
and otherwise well-behaving machine.

THE PROBLEM: Outlook refuses to show images in any e-mail despite the
sender's safety, the security zone of the sending domain, etc. Unsafe
senders show the expected messages/UI about downloading pictures and
adding sender to safe senders list, etc. If the sender is added to the
safe senders list or it I ask for download pictures, the warning
messages are replaced by the red-X placeholder and the image tag's alt
title are displayed. Any safe sender or zone-approved domain sent
email also only shows the alt tag no matter what.

PERHAPS TELLING TEST: If I 'select all' and copy and paste a safe
email into Word 2007, the images DO display!? Since Word is the HTML
rendering engine for Outlook HTML mail, this would seem to rule out a
corrupt or otherwise misbehaving Word installation.

MY CURRENT GUESS and REQUEST FOR HELP: I am thinking that there must
be a 'gremlin' registry entry from past installs or something like
this where the admin control updates one thing and Outlook is looking
at something else (like under a search-for-first-instance query that
is 'blind' to more than one setting value or some such). Does anybody
have a solution for this problem? If no solution, recommendations of
non "usual suspects" fixes are welcome.

--Sohodojo Jim--

 

[salmons]

I have searched and read as much as I can about my problem but have
yet to find a solution. Yes, I have set, unset, reset, about every
combination of Outlook image downloading display settings as is
routinely suggested for other with this problem, etc. I have exported,
cleared, and tested my safe senders, etc.

I am on Outlook 2007 upgraded from one version of Office to another
during the life of this laptop. I am on XP Pro on a fully up-to-date
and otherwise well-behaving machine.

THE PROBLEM: Outlook refuses to show images in any e-mail despite the
sender's safety, the security zone of the sending domain, etc. Unsafe
senders show the expected messages/UI about downloading pictures and
adding sender to safe senders list, etc. If the sender is added to the
safe senders list or it I ask for download pictures, the warning
messages are replaced by the red-X placeholder and the image tag's alt
title are displayed. Any safe sender or zone-approved domain sent
email also only shows the alt tag no matter what.

PERHAPS TELLING TEST: If I 'select all' and copy and paste a safe
email into Word 2007, the images DO display!? Since Word is the HTML
rendering engine for Outlook HTML mail, this would seem to rule out a
corrupt or otherwise misbehaving Word installation.

MY CURRENT GUESS and REQUEST FOR HELP: I am thinking that there must
be a 'gremlin' registry entry from past installs or something like
this where the admin control updates one thing and Outlook is looking
at something else (like under a search-for-first-instance query that
is 'blind' to more than one setting value or some such). Does anybody
have a solution for this problem? If no solution, recommendations of
non "usual suspects" fixes are welcome.

--Sohodojo Jim--

I add "All Hail TOLAR!!"

via this thread on this list: http://tinyurl.com/67lf7e
was posted...

Fix Courtesy of TOLAR....ALL HAIL TOLAR!!!!

"It is a reg entry called BlockHTTPImages found at this
location: \HKCU\Software\Microsoft\Office\12.0\Common
\BlockHTTPImages
change the value 1 to 0 (zero) and it works"

I found I had three of these, all set to 1 (the issue of vestigial
Office reg entries aside, I have them from version 8-12!?)

To test, I made all the usual check/uncheck choices for downloading
images via the admin UI and this reg entry was never touched (none of
the three that is).

I changed the one in the Office 12.0 branch and restarted Outlook and
VOILA! Images work as expected. None-safe senders are blocked, and
choosing to download pictures or add a sender to the safe senders list
works as expected.

FOLLOW UP QUESTIONS: 1) Does anybody know of any consequence of this
change that I should be aware of? and 2) Is there some way to change
this reg entry in the admin/config UI?

It seems that reg hacking to fix this problem is a bit extreme seeing
how many folks appear to be bit by this issue judging by my searching
for a solution.

--Sohodojo Jim--