Outlook 2007 won't use Contacts folder as address book

[trychterus]

I'm trying to get OL 2007 to make a distribution list. It says it needs
addresses from my address book. When I go to the add names dialog box, no
address book is listed. When I try to change the profile in my Contacts
folder to "use as an outlook address book" the buttons and fields are greyed
out and won't respond. I am the sole user, on a single machine, not a
business, listed as administrator in the Vista setup section. My current
contacts folder appears to be MAPI, and was imported using default settings
when I upgraded from OL2003. I should also note that OL appears to have
created multiple "personal Folders" copies.

 

[Russ Valentine [MVP-Outlook]]

Outlook did none of this. You did. You would need to provide at least some
information. Post the steps you used to create a corrupt Outlook profile. I
suspect you attempted to migrate Outlook data from an earlier installation
and did so improperly.
For example, you would never use import to transfer Outlook data.
you will most likely have to create a new Outlook profile from scratch and
use the correct methods for data transfer that we post here daily.

 

[trychterus]

All I did was follow the prompts and accept the defaults when I upgraded from
Office 2002 to Office 2007. The importation from an earlier installation was
done by Outlook, but regardless of who's at fault, how do I create a new
profile?

Outlook did none of this. You did. You would need to provide at least some
information. Post the steps you used to create a corrupt Outlook profile. I
suspect you attempted to migrate Outlook data from an earlier installation
and did so improperly.
For example, you would never use import to transfer Outlook data.
you will most likely have to create a new Outlook profile from scratch and
use the correct methods for data transfer that we post here daily.
--
Russ Valentine
[MVP-Outlook]

I'm trying to get OL 2007 to make a distribution list. It says it needs
addresses from my address book. When I go to the add names dialog box, no
address book is listed. When I try to change the profile in my Contacts
folder to "use as an outlook address book" the buttons and fields are
greyed
out and won't respond. I am the sole user, on a single machine, not a
business, listed as administrator in the Vista setup section. My current
contacts folder appears to be MAPI, and was imported using default
settings
when I upgraded from OL2003. I should also note that OL appears to have
created multiple "personal Folders" copies.

 

[Russ Valentine [MVP-Outlook]]

You cannot upgrade Outlook installations. You should install Outlook clean
then migrate your data to a new Outlook profile.
http://support.microsoft.com/default.aspx?scid=kb;en-us;829918&Product=out2003

--
Russ Valentine
[MVP-Outlook]

All I did was follow the prompts and accept the defaults when I upgraded
from
Office 2002 to Office 2007. The importation from an earlier installation
was
done by Outlook, but regardless of who's at fault, how do I create a new
profile?

Outlook did none of this. You did. You would need to provide at least
some
information. Post the steps you used to create a corrupt Outlook profile.
I
suspect you attempted to migrate Outlook data from an earlier
installation
and did so improperly.
For example, you would never use import to transfer Outlook data.
you will most likely have to create a new Outlook profile from scratch
and
use the correct methods for data transfer that we post here daily.
--
Russ Valentine
[MVP-Outlook]

I'm trying to get OL 2007 to make a distribution list. It says it
needs
addresses from my address book. When I go to the add names dialog box,
no
address book is listed. When I try to change the profile in my
Contacts
folder to "use as an outlook address book" the buttons and fields are
greyed
out and won't respond. I am the sole user, on a single machine, not a
business, listed as administrator in the Vista setup section. My
current
contacts folder appears to be MAPI, and was imported using default
settings
when I upgraded from OL2003. I should also note that OL appears to
have
created multiple "personal Folders" copies.