Outlook 2007

[Jules Winfield]

Friend,

I'm using Outlook 2007 to connect to Exchange 2003. Everything is working
well for the most part but for some reason Outlook periodically asks me for
my username/password. The problem persists even when I click the "remember
username/password" checkbox.

I don't understand why this is happening. Outlook and Exchange are both on
the same LAN so it's not like I'm losing my connection or anything. What's
causing this? It usually happens if Outlook has been open but inactive for a
while and I try to do something like drag an email into a folder or manage
my calendar. Everything works well after entering my username/password but
then in a few hours it'll ask again. This has become so irritating that I'm
considering ditching Exchange and reverting back to POP3 accounts.

It should be noted that I did follow the recommendation of going to
Tools>>Accounts>>My Exchange Account>>More Settings and selecting "Manually
Control Connection State" and "Connect with the Network." This helped some.
The popups don't appears as frequently as they used to but they still appear
enough to make the Outlook/Exchange combo unworkable for me.

What else can I try?

Thanks.

 

[John Oliver, Jr. [MVP]]

Have you verified you are not actually losing connectivity to your network?
Do you have managed network switch to perform some monitoring? Have you
checked your Event Log on your computer for any related errors? Sounds to
me that your computer is losing connectivity to your network which is the
reason why Outlook is asking for credentials.

 

[Tristan]

I'm having exactly the same problem. It isn't network connectivity,
and other computers also running Outlook 2007 connecting to the same
Exchange server that are on the same LAN are not having this problem.
I also have done the suggested workaround that Jules mentions.

Any ideas?

-Tristan