Outlook 2007

G

Gary24

After installing Widows 7 Ulimate, my Outlook is not working properly. When I
open emails after Outlook is started the program freezes. The only way to fix
the problem is use the task manager to restart Outlook. Sometimmes I can't
even start the program from the desktop. When this happens I have to restart
the computer. Anyone have any ideas? I've been unsuccessful in finding a
number to call Microsoft Tech support without having to pay.
 
B

Brian Tillman [MVP - Outlook]

After installing Widows 7 Ulimate, my Outlook is not working properly. When
I
open emails after Outlook is started the program freezes. The only way to
fix
the problem is use the task manager to restart Outlook. Sometimmes I can't
even start the program from the desktop. When this happens I have to restart
the computer. Anyone have any ideas? I've been unsuccessful in finding a
number to call Microsoft Tech support without having to pay.

With Outlook closed, try deleting the (usually hidden) file
%AppData%\Microsoft\Outlook\outcmd.dat. If that doesn't work, try a new mail
profile.
 

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