Outlook 2K - error message

Q

Queensway

Outlook 2K error message:

OS = Windows XP SP3; - CA Antivirus Program; - Built-in Firewall in a
Linksys Wireless Router; Adobe Acrobat Version 7.1.0.

July 16, 2008 OUTLOOK 2000- HAS ENCOUNTERED A PROBLEM ...and needs to close
.. Sorry for the inconvenience."

Backed up the OUTLOOK 2000 Personal Folder data.
Removed OUTLOOK 2000.
Re-installed-OUTLOOK 2000 from the installation CD.
All appears A-OK. Problem solved.

July 23, 2008 After using Acrobat Version 7.1.0 for the better part of
several hours, the Outlook 2K problem message (OUTLOOK 2000- HAS ENCOUNTERED
A PROBLEM ...and needs to close . Sorry for the inconvenience) resurfaced on
re-entering and / or exiting the Outlook program. NOTE: the horizontal menu
bar displays eleven Adobe PDF tabs..

July 23, 2008 Removed both the Outlook 2K program and any links to my
"Personal Folder.pst" list locations & also removed Adobe Acrobat 7.1.0.
THEN: reinstalled Adobe Acrobat 7.1.0 & Outlook 2K in that order. Imported a
backup of my Personal Folder.pst list successfully. Exited Outlook and
re-entered Outlook only to find the situation back to square one with the
message -"MS OUTLOOK 2000- HAS ENCOUNTERED A PROBLEM ...and needs to close .
Sorry for the inconvenience."

Later in the day, on entering & exiting the Outlook 2K program a half a
dozen times, I no longer received the "OUTLOOK 2000- HAS ENCOUNTERED A
PROBLEM ...and needs to close . Sorry for the inconvenience." message.
However the horizontal menu bar still displays eleven Adobe PDF tabs. I
should like to disable ten of the eleven Adobe PDF tabs for ever. [Outlook
Express is not involved.]

Dr. Gordon J. Fimio Please help. Thank you.
 
Q

Queensway

As per your excellent referral instructions, from the
"slipstick.com/problems/acrobat.htm" I have performed the following:

Modified the set-up to remove it, through the avenue of the "Control panel "
and executed "This feature will no longer be available"

On rebooting Outlook 2K the twelve "PDF" tabs are still on the horizontal
tool bar, which I would like to have deleted. Left clicking any of the PDF
tabs produces nil. Right clicking any of the tabs displays the following
options "Standard" "Advanced" Web; Outlook PBS; "Customize"

The "PDFMaker" entry is no longer visible in your suggested Registry folder.

When I go to the "RUN" prompt & type "Outlook /safe " and enter, the Outlook
horizontal tool bar displays excellently as it once did, previous to
installing Acrobat 7.

Thank you, have I missed something?





neo said:
The full version of Adobe Acrobat (Pro or Standard) installs an Outlook
add-in. Try modifying that install to remove the Outlook add-in. If
comfortable in editing the registry, take a peek at:

http://www.slipstick.com/problems/acrobat.htm or
http://www.slipstick.com/OUTLOOK/ol2002sp3.htm

Note: for second link, search page for PDFMaker as the registry is
mentioned about 3/4 of the way down the page.


Queensway said:
Outlook 2K error message:

OS = Windows XP SP3; - CA Antivirus Program; - Built-in Firewall in a
Linksys Wireless Router; Adobe Acrobat Version 7.1.0.

July 16, 2008 OUTLOOK 2000- HAS ENCOUNTERED A PROBLEM ...and needs to
close . Sorry for the inconvenience."

Backed up the OUTLOOK 2000 Personal Folder data.
Removed OUTLOOK 2000.
Re-installed-OUTLOOK 2000 from the installation CD.
All appears A-OK. Problem solved.

July 23, 2008 After using Acrobat Version 7.1.0 for the better part of
several hours, the Outlook 2K problem message (OUTLOOK 2000- HAS
ENCOUNTERED A PROBLEM ...and needs to close . Sorry for the
inconvenience) resurfaced on re-entering and / or exiting the Outlook
program. NOTE: the horizontal menu bar displays eleven Adobe PDF tabs..

July 23, 2008 Removed both the Outlook 2K program and any links to my
"Personal Folder.pst" list locations & also removed Adobe Acrobat 7.1.0.
THEN: reinstalled Adobe Acrobat 7.1.0 & Outlook 2K in that order.
Imported a backup of my Personal Folder.pst list successfully. Exited
Outlook and re-entered Outlook only to find the situation back to square
one with the message -"MS OUTLOOK 2000- HAS ENCOUNTERED A PROBLEM ...and
needs to close . Sorry for the inconvenience."

Later in the day, on entering & exiting the Outlook 2K program a half a
dozen times, I no longer received the "OUTLOOK 2000- HAS ENCOUNTERED A
PROBLEM ...and needs to close . Sorry for the inconvenience." message.
However the horizontal menu bar still displays eleven Adobe PDF tabs. I
should like to disable ten of the eleven Adobe PDF tabs for ever.
[Outlook Express is not involved.]

Dr. Gordon J. Fimio Please help. Thank you.
 
N

neo [mvp outlook]

Delete/rename the file named outcmd.dat while Outlook is closed.

Located at \documents and settings\<userid>\application
data\microsoft\outlook

and yes, application data is a hidden/system folder under windows 2000 and
newer so don't forget to configure explorer to show you these types of
files/folders.

Queensway said:
As per your excellent referral instructions, from the
"slipstick.com/problems/acrobat.htm" I have performed the following:

Modified the set-up to remove it, through the avenue of the "Control panel
" and executed "This feature will no longer be available"

On rebooting Outlook 2K the twelve "PDF" tabs are still on the horizontal
tool bar, which I would like to have deleted. Left clicking any of the PDF
tabs produces nil. Right clicking any of the tabs displays the following
options "Standard" "Advanced" Web; Outlook PBS; "Customize"

The "PDFMaker" entry is no longer visible in your suggested Registry
folder.

When I go to the "RUN" prompt & type "Outlook /safe " and enter, the
Outlook horizontal tool bar displays excellently as it once did, previous
to installing Acrobat 7.

Thank you, have I missed something?





neo said:
The full version of Adobe Acrobat (Pro or Standard) installs an Outlook
add-in. Try modifying that install to remove the Outlook add-in. If
comfortable in editing the registry, take a peek at:

http://www.slipstick.com/problems/acrobat.htm or
http://www.slipstick.com/OUTLOOK/ol2002sp3.htm

Note: for second link, search page for PDFMaker as the registry is
mentioned about 3/4 of the way down the page.


Queensway said:
Outlook 2K error message:

OS = Windows XP SP3; - CA Antivirus Program; - Built-in Firewall in a
Linksys Wireless Router; Adobe Acrobat Version 7.1.0.

July 16, 2008 OUTLOOK 2000- HAS ENCOUNTERED A PROBLEM ...and needs to
close . Sorry for the inconvenience."

Backed up the OUTLOOK 2000 Personal Folder data.
Removed OUTLOOK 2000.
Re-installed-OUTLOOK 2000 from the installation CD.
All appears A-OK. Problem solved.

July 23, 2008 After using Acrobat Version 7.1.0 for the better part of
several hours, the Outlook 2K problem message (OUTLOOK 2000- HAS
ENCOUNTERED A PROBLEM ...and needs to close . Sorry for the
inconvenience) resurfaced on re-entering and / or exiting the Outlook
program. NOTE: the horizontal menu bar displays eleven Adobe PDF tabs..

July 23, 2008 Removed both the Outlook 2K program and any links to my
"Personal Folder.pst" list locations & also removed Adobe Acrobat 7.1.0.
THEN: reinstalled Adobe Acrobat 7.1.0 & Outlook 2K in that order.
Imported a backup of my Personal Folder.pst list successfully. Exited
Outlook and re-entered Outlook only to find the situation back to square
one with the message -"MS OUTLOOK 2000- HAS ENCOUNTERED A PROBLEM ...and
needs to close . Sorry for the inconvenience."

Later in the day, on entering & exiting the Outlook 2K program a half a
dozen times, I no longer received the "OUTLOOK 2000- HAS ENCOUNTERED A
PROBLEM ...and needs to close . Sorry for the inconvenience." message.
However the horizontal menu bar still displays eleven Adobe PDF tabs. I
should like to disable ten of the eleven Adobe PDF tabs for ever.
[Outlook Express is not involved.]

Dr. Gordon J. Fimio Please help. Thank you.
 

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