Outlook 2K Exchange problem

[Doug Sanders]

If I'm not in the right group, please direct me.

I built a new system with XP and Outlook 2k in my office for a remote
client. I tested most everything, but did not set up email, waiting to get
on site with the server.

The new system logs on fine, maps network drives, all the things I expected
except for Outlook.

Outlook does not seem to see the Exchange server and only Internet mail
setup option is offered. When I setup Internet email, it does work, but I
am not offered any other services.

The 'Tools', 'Options', 'Reconfigure', 'Mail Services' tab listed in the
help file does not exist.

I have run 'Repair', Re-Install', 'Uninstall', deleted directories, etc.

Final note. The user for this computer does have fully working Exchange
email working on his old machine running Win2k. So i do have '.ost' and
'.pst' files available.

Any help appreciated.

Thanks,

Doug Sanders

 

[neo [mvp outlook]]

You need to ensure that Outlook 98/2000 is configured in Corporate/Workgroup
mode. http://www.slipstick.com/outlook/choosingmode.htm should help you
thru switching modes if needed. (Note: Office/Outlook installation
source/media will be needed to complete reconfiguration.)

 

[Doug Sanders]

Interesting....

The install never asks any mail type questions, just if I want to customize
the install - file locations, add ins, etc.

I will use the info on the link you supplied to troubleshoot the problem.
There's also info on the registry setting to disable the 'Reconfigure Mail'
button.

Thanks,

Doug