Outlook 2K patch issue.

C

chrisk

We are running several XPSP2 machines with Outlook 2K SR3. In an
attempt at preventing hang on exit issues, I've been applying the patch
described in KB834005. (support.microsoft.com/default.aspx?scid=834005)
Unfortunately, some users still report hanging issues. Without fail,
the patch does not appear to be applied correctly for these users.
Rerunning the patch installer on a machine where it has already been
applied *should* result in an Add/Remove/Repair option screen.
However, this does not happen on machines that still exhibit hanging
problems. The installer instead runs through the same way every time,
appearing to apply the patch each time.

Is anyone aware of what might be causing this? It looks to me that
the patch isn't taking hold as well as it should. Is there something
that might be interfering with the patch process? Any insight would be
greatly appreciated.


Thanks,
--Chris Karel
 

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