Outlook 2k read receipt problem

M

markII

Hello,
As title says I have a problem with “read receiptsâ€. I was searching
through older threads and found some similar problems. But no regular answer
– I mean answer that could be called solution.
My problem started 14 days ago. I was nearly to reinstall Office, but I did
not (thanks to anyone…). I have found that problem roll up only with “read
receipts†and reason? Outlook does not fill standard SMTP relay command “MAIL
FROM:†when sending “read receiptsâ€. Whole relay command is exactly the same
as “Relay test 3“ from here
http://support.microsoft.com/?scid=kb;en-us;304897&x=17&y=5.
As I tried to said at first para. – I have found threads here like
http://www.microsoft.com/office/com...fice-outlook&lang=en&cr=US&sloc=cs-cz&m=1&p=1 where Diane Poremsky wrote:

-----------
cite - “Read receipts are formatted differently than regular messages and
don't
include the from address so many SMTP servers block them as spam.â€
-----------

Is that true? Is someone responsible from Microsoft here to tell me / us why
is that so?
Of course I can beg my provider to change smtp rules back, but this is not
the solution!! They may say “no way†and I will understand why – it is just
security hole.

Thanks for watching my squalling.


SW config (all available patches installed): Win XP CZ, Office 2000
 
D

Diane Poremsky [MVP]

It is true. It's common by all mail clients, not just outlook. The RR has
a from address but the message envelope that the SMTP server gets does not
have a from address. This is in part so that the receiving server can't
reply to the read receipt and cause a message loop. See RFC 2298.

Frankly, relying on anyone returning read/not read receipts or using the
presence of a receipt as proof they read or didn't read the message is not a
good idea. (I can fake them either way if I wanted - instead have outlook
configured to never send RR back.) If knowing if someone read a message is
so important that you might ask the ISP to take steps to insure their
delivery, you're going to be disappointed when the recipients block RR.

--
Diane Poremsky [MVP - Outlook]



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