Outlook 2k3 not authenticating properly against pop3 server

[Chi]

I am also having a problem receiving e-mail using Outlook 2k3. Up until a couple of days ago everything was fine
Nothing has changed on my home network. My wife's e-mail account works fine, and she is using Outlook XP.

I did notice that my ISP (cox), implemented virus-scanning on their e-mail servers, but that should not really affect me

I enabled logging in Outlook, and the only thing I could see is that when Outlook is authenticating against my isp's pop3 server it is transmitting my username but not my password. I checked the log on my wife's machine and it shows both username and password being transmitted

Is there a way around this issue? I really do not want to use another e-mail program, and my ISP "officially" does not support Outlook, so they are no help at all. And yes, all of my settings and authentication parameters are set correctly. Patches and updates are current

Thanks in advance for any help.

 

[Milly Staples [MVP - Outlook]]

What happens if you use the Test Account Settings? What is the exact error
message you get?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.


After searching google.groups.com and finding no answer:
Chi <[email protected]> asked:
| I am also having a problem receiving e-mail using Outlook 2k3. Up
| until a couple of days ago everything was fine.
| Nothing has changed on my home network. My wife's e-mail account
| works fine, and she is using Outlook XP.
|
| I did notice that my ISP (cox), implemented virus-scanning on their
| e-mail servers, but that should not really affect me.
|
| I enabled logging in Outlook, and the only thing I could see is that
| when Outlook is authenticating against my isp's pop3 server it is
| transmitting my username but not my password. I checked the log on
| my wife's machine and it shows both username and password being
| transmitted.
|
| Is there a way around this issue? I really do not want to use
| another e-mail program, and my ISP "officially" does not support
| Outlook, so they are no help at all. And yes, all of my settings and
| authentication parameters are set correctly. Patches and updates are
| current.
|
| Thanks in advance for any help.

 

[Chi]

This is the message I receive, I contacted my ISP, but they could not figure out the problem

I have tried using Outlook Express, and I get the same message

I even rebuilt my pc (format hdd, reload OS-WinXP Pro, and reloaded MS Office 2003)

Task 'mail - Receiving' reported error (0x8004210A) : 'The operation timed out waiting for a response from the receiving (POP) server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).

The only thing that I can think of is the office update I did recently. Other than that nothing has changed on my home network

----- Milly Staples [MVP - Outlook] wrote: ----

What happens if you use the Test Account Settings? What is the exact error
message you get

--Â
Milly Staples [MVP - Outlook

Post all replies to the group to keep the discussion intact


After searching google.groups.com and finding no answer
Chi <[email protected]> asked
| I am also having a problem receiving e-mail using Outlook 2k3. U
| until a couple of days ago everything was fine
| Nothing has changed on my home network. My wife's e-mail accoun
| works fine, and she is using Outlook XP

| I did notice that my ISP (cox), implemented virus-scanning on thei
| e-mail servers, but that should not really affect me

| I enabled logging in Outlook, and the only thing I could see is tha
| when Outlook is authenticating against my isp's pop3 server it i
| transmitting my username but not my password. I checked the log o
| my wife's machine and it shows both username and password bein
| transmitted

| Is there a way around this issue? I really do not want to us
| another e-mail program, and my ISP "officially" does not suppor
| Outlook, so they are no help at all. And yes, all of my settings an
| authentication parameters are set correctly. Patches and updates ar
| current

| Thanks in advance for any help.