K
Kees
all,
I've a client with a Windows NT Terminal Server SP6. Client is running
Office 97, IE 4.0 SP2 and Outlook98.
Sometimes, without any obvious reason, Outlook causes the CPU to spike at
99%. If you close the application, nothing happens. The only thing to do is
kill the application in the Task Manager or (as the users sometimes do)
reboor the server (= the same thing in fact).
I've tried o lot of things, searched for updates, for other apps that run at
the same time, tried to see what the user was doing at that time, and so on.
Nothing worked so far.....
Can anyone tell me what to do? Would it help to update IE to version 6? The
client is not willing to invest in Office 2000 or XP.
Mostley 5 users are using the Terminal Server, but the problem as described
will also occur with only 2 users.
And, every now and then the users get a Dr. Watson error: Outlook.exe caused
an acces violation (0xc0000005).
Please help!!
Kees
I've a client with a Windows NT Terminal Server SP6. Client is running
Office 97, IE 4.0 SP2 and Outlook98.
Sometimes, without any obvious reason, Outlook causes the CPU to spike at
99%. If you close the application, nothing happens. The only thing to do is
kill the application in the Task Manager or (as the users sometimes do)
reboor the server (= the same thing in fact).
I've tried o lot of things, searched for updates, for other apps that run at
the same time, tried to see what the user was doing at that time, and so on.
Nothing worked so far.....
Can anyone tell me what to do? Would it help to update IE to version 6? The
client is not willing to invest in Office 2000 or XP.
Mostley 5 users are using the Terminal Server, but the problem as described
will also occur with only 2 users.
And, every now and then the users get a Dr. Watson error: Outlook.exe caused
an acces violation (0xc0000005).
Please help!!
Kees