Outlook 98 sends, but won't receive!

[glenf]

I have been using outlook 98 since, well 1998! I have never run across this
problem. I can compose and send messages, but I now have about 40 messages
on the server that I cannot download to my inbox. When I click "Send and
Receive" it sends fine and then the "Microsoft Outlook" window shows it
receiving (the blue line progresses, Norton scans, Zonealarm scans) but
nothing shows up in my Inbox. The error message is 0x80040403. Now what -
PLEASE???
I'm using W2000 Professional, and have 512 MB ram. 20 Gig HD.

(e-mail address removed)

 

[Milly Staples [MVP - Outlook]]

If you adjust the zone alarm settings, does it help?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, glenf asked:

| I have been using outlook 98 since, well 1998! I have never run
| across this problem. I can compose and send messages, but I now have
| about 40 messages on the server that I cannot download to my inbox.
| When I click "Send and Receive" it sends fine and then the "Microsoft
| Outlook" window shows it receiving (the blue line progresses, Norton
| scans, Zonealarm scans) but nothing shows up in my Inbox. The error
| message is 0x80040403. Now what - PLEASE???
| I'm using W2000 Professional, and have 512 MB ram. 20 Gig HD.
|
| (e-mail address removed)

 

[glenf]

Milly - I've tried disabling both Zone Alarm and Norton and the problem
still exists. I have run "Inbox Repair" on the main Outlook file with no
success. I'm going to run it on each of the individual folders that I have
in Outlook to see if that helps.

Any other ideas?

 

[Milly Staples [MVP - Outlook]]

Then I would try reinstalling Outlook 98 over itself. Do not uninstall,
just rerun the setup.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, glenf asked:

| Milly - I've tried disabling both Zone Alarm and Norton and the
| problem still exists. I have run "Inbox Repair" on the main Outlook
| file with no success. I'm going to run it on each of the individual
| folders that I have in Outlook to see if that helps.
|
| Any other ideas?
| "Milly Staples [MVP - Outlook]"
| || If you adjust the zone alarm settings, does it help?
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. Due to
|| the (insert latest virus name here) virus, all mail sent to my
|| personal account will be deleted without reading.
||
|| After searching google.groups.com and finding no answer, glenf asked:
||
||| I have been using outlook 98 since, well 1998! I have never run
||| across this problem. I can compose and send messages, but I now
||| have about 40 messages on the server that I cannot download to my
||| inbox. When I click "Send and Receive" it sends fine and then the
||| "Microsoft Outlook" window shows it receiving (the blue line
||| progresses, Norton scans, Zonealarm scans) but nothing shows up in
||| my Inbox. The error message is 0x80040403. Now what - PLEASE???
||| I'm using W2000 Professional, and have 512 MB ram. 20 Gig HD.
|||
||| (e-mail address removed)

 

[glenf]

It appears that I have hit the inFamous 2Gig limit on my .pst files. I
changed the name of outlook.pst to outlook1.pst and created another
outlook.pst file and it downloads just as it should. While I have been
deleting messages, I have not compacted which I will do later today when I
won't need the computer for a couple of hours. I have set up file folders
in outlook to save important messages. Are these a part of the outlook.pst
file? When I look at windows explorer, they all show up individually. I
have about 450Kb in folders and about 1.6 Gb in outlook.pst.

 

[Milly Staples [MVP - Outlook]]

The Outlook .pst file contains everything in your Outlook, including
subfolders, calendar items, tasks, notes, etc. You can try archiving your
older items (use a 6 month limit to ensure you have the current stuff
available. Also, remove attachments, empty the deleted items folder (the
icon is a trash can for good reason), and then compact your .pst file.

Set up an archiving schedule and see what settings suit you best. You can
have more than one .pst file open in Outlook so archiving would appear to be
your best bet.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, glenf asked:

| It appears that I have hit the inFamous 2Gig limit on my .pst files.
| I changed the name of outlook.pst to outlook1.pst and created another
| outlook.pst file and it downloads just as it should. While I have
| been deleting messages, I have not compacted which I will do later
| today when I won't need the computer for a couple of hours. I have
| set up file folders in outlook to save important messages. Are these
| a part of the outlook.pst file? When I look at windows explorer,
| they all show up individually. I have about 450Kb in folders and
| about 1.6 Gb in outlook.pst. "Milly Staples [MVP - Outlook]"
| || Then I would try reinstalling Outlook 98 over itself. Do not
|| uninstall, just rerun the setup.
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. Due to
|| the (insert latest virus name here) virus, all mail sent to my
|| personal account will be deleted without reading.
||
|| After searching google.groups.com and finding no answer, glenf asked:
||
||| Milly - I've tried disabling both Zone Alarm and Norton and the
||| problem still exists. I have run "Inbox Repair" on the main Outlook
||| file with no success. I'm going to run it on each of the individual
||| folders that I have in Outlook to see if that helps.
|||
||| Any other ideas?
||| "Milly Staples [MVP - Outlook]"
||| |||| If you adjust the zone alarm settings, does it help?
||||
|||| --
|||| Milly Staples [MVP - Outlook]
||||
|||| Post all replies to the group to keep the discussion intact. Due
|||| to the (insert latest virus name here) virus, all mail sent to my
|||| personal account will be deleted without reading.
||||
|||| After searching google.groups.com and finding no answer, glenf
|||| asked:
||||
||||| I have been using outlook 98 since, well 1998! I have never run
||||| across this problem. I can compose and send messages, but I now
||||| have about 40 messages on the server that I cannot download to my
||||| inbox. When I click "Send and Receive" it sends fine and then the
||||| "Microsoft Outlook" window shows it receiving (the blue line
||||| progresses, Norton scans, Zonealarm scans) but nothing shows up in
||||| my Inbox. The error message is 0x80040403. Now what - PLEASE???
||||| I'm using W2000 Professional, and have 512 MB ram. 20 Gig HD.
|||||
||||| (e-mail address removed)

 

[glenf]

Milly - I have deleted messages and compacted my outlook.pst file down to
(947 MB (993,174,528 bytes)), but when I try to receive it still goes
through the motions but no messages appear in my Inbox and I still get error
0x80040403. Do you think that I might be able to resolve my problem by
reinstalling Outlook 98 over the existing copy? What else might you
suggest? I haven't been able to 'receive' since 10 AM on Thursday - this is
getting old!

Thanks again for all of your help.
Glen (e-mail address removed)

The Outlook .pst file contains everything in your Outlook, including
subfolders, calendar items, tasks, notes, etc. You can try archiving your
older items (use a 6 month limit to ensure you have the current stuff
available. Also, remove attachments, empty the deleted items folder (the
icon is a trash can for good reason), and then compact your .pst file.

Set up an archiving schedule and see what settings suit you best. You can
have more than one .pst file open in Outlook so archiving would appear to be
your best bet.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, glenf asked:

| It appears that I have hit the inFamous 2Gig limit on my .pst files.
| I changed the name of outlook.pst to outlook1.pst and created another
| outlook.pst file and it downloads just as it should. While I have
| been deleting messages, I have not compacted which I will do later
| today when I won't need the computer for a couple of hours. I have
| set up file folders in outlook to save important messages. Are these
| a part of the outlook.pst file? When I look at windows explorer,
| they all show up individually. I have about 450Kb in folders and
| about 1.6 Gb in outlook.pst. "Milly Staples [MVP - Outlook]"
| || Then I would try reinstalling Outlook 98 over itself. Do not
|| uninstall, just rerun the setup.
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. Due to
|| the (insert latest virus name here) virus, all mail sent to my
|| personal account will be deleted without reading.
||
|| After searching google.groups.com and finding no answer, glenf asked:
||
||| Milly - I've tried disabling both Zone Alarm and Norton and the
||| problem still exists. I have run "Inbox Repair" on the main Outlook
||| file with no success. I'm going to run it on each of the individual
||| folders that I have in Outlook to see if that helps.
|||
||| Any other ideas?
||| "Milly Staples [MVP - Outlook]"
||| |||| If you adjust the zone alarm settings, does it help?
||||
|||| --
|||| Milly Staples [MVP - Outlook]
||||
|||| Post all replies to the group to keep the discussion intact. Due
|||| to the (insert latest virus name here) virus, all mail sent to my
|||| personal account will be deleted without reading.
||||
|||| After searching google.groups.com and finding no answer, glenf
|||| asked:
||||
||||| I have been using outlook 98 since, well 1998! I have never run
||||| across this problem. I can compose and send messages, but I now
||||| have about 40 messages on the server that I cannot download to my
||||| inbox. When I click "Send and Receive" it sends fine and then the
||||| "Microsoft Outlook" window shows it receiving (the blue line
||||| progresses, Norton scans, Zonealarm scans) but nothing shows up in
||||| my Inbox. The error message is 0x80040403. Now what - PLEASE???
||||| I'm using W2000 Professional, and have 512 MB ram. 20 Gig HD.
|||||
||||| (e-mail address removed)

 

[Brian Tillman]

While I have
been deleting messages, I have not compacted which I will do later
today when I won't need the computer for a couple of hours.

It won't take hours for the compaction to complete. More likely it will
take less than a minute or two.

I have
set up file folders in outlook to save important messages. Are these
a part of the outlook.pst file? When I look at windows explorer,
they all show up individually.

If they show up in Outlook, they're part of a PST. If they show up in
Windows Explorer, they're not and Outlook shouldn't be able to see them at
all, so there's a mismatch here in what you have.

 

[Ricardo]

I appear to have the same problem. I can send email but I can't receive. I
got tons of messages in my inbox folder. I get the 0x80040403 error code
when I try to download my messages. I think I've reached the limit inbox
size can hold. Where doe Outlook save the .pst file. I can't find it
anywhere in my machine. BTW: How do I compact the folder?

Thanks

R

Milly - I have deleted messages and compacted my outlook.pst file down to
(947 MB (993,174,528 bytes)), but when I try to receive it still goes
through the motions but no messages appear in my Inbox and I still get error
0x80040403. Do you think that I might be able to resolve my problem by
reinstalling Outlook 98 over the existing copy? What else might you
suggest? I haven't been able to 'receive' since 10 AM on Thursday - this is
getting old!

Thanks again for all of your help.
Glen (e-mail address removed)

The Outlook .pst file contains everything in your Outlook, including
subfolders, calendar items, tasks, notes, etc. You can try archiving your
older items (use a 6 month limit to ensure you have the current stuff
available. Also, remove attachments, empty the deleted items folder (the
icon is a trash can for good reason), and then compact your .pst file.

Set up an archiving schedule and see what settings suit you best. You can
have more than one .pst file open in Outlook so archiving would appear to be
your best bet.


--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, glenf asked:

| It appears that I have hit the inFamous 2Gig limit on my .pst files.
| I changed the name of outlook.pst to outlook1.pst and created another
| outlook.pst file and it downloads just as it should. While I have
| been deleting messages, I have not compacted which I will do later
| today when I won't need the computer for a couple of hours. I have
| set up file folders in outlook to save important messages. Are these
| a part of the outlook.pst file? When I look at windows explorer,
| they all show up individually. I have about 450Kb in folders and
| about 1.6 Gb in outlook.pst. "Milly Staples [MVP - Outlook]"
| || Then I would try reinstalling Outlook 98 over itself. Do not
|| uninstall, just rerun the setup.
||
|| --Â
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. Due to
|| the (insert latest virus name here) virus, all mail sent to my
|| personal account will be deleted without reading.
||
|| After searching google.groups.com and finding no answer, glenf asked:
||
||| Milly - I've tried disabling both Zone Alarm and Norton and the
||| problem still exists. I have run "Inbox Repair" on the main Outlook
||| file with no success. I'm going to run it on each of the individual
||| folders that I have in Outlook to see if that helps.
|||
||| Any other ideas?
||| "Milly Staples [MVP - Outlook]"
||| |||| If you adjust the zone alarm settings, does it help?
||||
|||| --Â
|||| Milly Staples [MVP - Outlook]
||||
|||| Post all replies to the group to keep the discussion intact. Due
|||| to the (insert latest virus name here) virus, all mail sent to my
|||| personal account will be deleted without reading.
||||
|||| After searching google.groups.com and finding no answer, glenf
|||| asked:
||||
||||| I have been using outlook 98 since, well 1998! I have never run
||||| across this problem. I can compose and send messages, but I now
||||| have about 40 messages on the server that I cannot download to my
||||| inbox. When I click "Send and Receive" it sends fine and then the
||||| "Microsoft Outlook" window shows it receiving (the blue line
||||| progresses, Norton scans, Zonealarm scans) but nothing shows up in
||||| my Inbox. The error message is 0x80040403. Now what - PLEASE???
||||| I'm using W2000 Professional, and have 512 MB ram. 20 Gig HD.
|||||
||||| (e-mail address removed)

 

[Brian Tillman]

I appear to have the same problem. I can send email but I can't
receive. I got tons of messages in my inbox folder. I get the
0x80040403 error code when I try to download my messages. I think
I've reached the limit inbox size can hold. Where doe Outlook save
the .pst file. I can't find it anywhere in my machine. BTW: How do
I compact the folder?

Please use cut/paste to quote only the relevant portion of the message to
which you're replying.

Perhaps this article will help: http://support.microsoft.com/?id=310783

The PST file can be at most 1.86 Gb for Outlook 2002 and earlier. Delete
what you can, empty the Deleted Items folder, and compact the PST by
right-clicking its name (usually "Outlook Today" or "Personal Folders"),
choosing Properties, then clicking the Advanced and Compact Now. Try the
download again.

 

[Ricardo]

Has the problem of having too many messages in the inbox been fixed with the
latest version of Outlook? What version was it fixed. I may consider an
upgrade.

R

 

[Brian Tillman]

Has the problem of having too many messages in the inbox been fixed
with the latest version of Outlook? What version was it fixed. I
may consider an upgrade.

Outlook 2003 removes the 2Gb limit on the PST.