Outlook Add-in for Project Web Access not loading... help

[Eranga Udesh]

Hi All,

I installed the Com Add-in for Outlook Web Access in my MS Outlook 2003
client. That time it successfully connected to Project Server and updated
well. But now suddenly it doesn't load any more.

I can see the "Project Web Access" entry in the "Tools" menu, but it doesn't
expand. Also I can see 2 buttons "Inport New Assignments" and "Update
Project Web Access" in the "Project Web Access" toolbar, but not working
even I click.

As changes I shifted the Project server to a new Server and changed my
account as well. Other than that I can't understand any other reason for why
it's not working.

Do I have to update the setting in the Com Add-in with the new
Server/Account info? If yes, how? Or any other cause for this problem?

Please help!

Thanks in advance.
Eranga

 

[Gary L. Chefetz [MVP]]

Eranga:

I'm not certain this will work, but try removing the Com Addin from Outlook
and reinstalling it.

 

[Eranga Udesh]

Hi Gary,

Thanks for the reply. I did that, but didn't help at all.