Outlook Add-in Help Needed - Desparately

[Lorenzo Gonzalez]

Ok, I am about to go cross eyed. I have a bug in this outlook add-in that I
cannot find.

Add-in: Users can reply to emails using canned emails that are stored in a
public folder. We are a recruiting company who receives a lot of emails
from the internet. Recruiters are going to use tool to reply to the emails
with a standard response.

Problem: When Outlook 2000 first opens and the user replies to an email from
outside the company not using the canned responses, basically types the
reply, the recipient receives a blank email and the email stored in the sent
items is also blank. If the user were to do the same with another email or
the same one, then the email will reply just fine as expected. It is
basically the initial reply to an outside email that will go out blank.

Now this does not happen when the add-on is running with Outlook 2003.

If anyone would like to take a stab at it, I can email them the whole
project. I am really stumped on this one.

Just email me directly at: (e-mail address removed) if you want to try
it out.

 

[Sue Mosher [MVP-Outlook]]

I remember seeing several KB articles related to blank outgoing messages,
most related to problems fixed in service packs and hotfixes. What build of
OL2000 are you running?

 

[Lorenzo Gonzalez]

I am running Outlook 2000 SR1 thru SR3.

Lorenzo

I remember seeing several KB articles related to blank outgoing messages,
most related to problems fixed in service packs and hotfixes. What build of
OL2000 are you running?

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Sue Mosher [MVP-Outlook]]

Alas, I tried looking earlier today for the articles I was thinking about
and couldn't find them.

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers