Outlook Addin for Windows Live Mail causing problems with Blackberry

[John Bouley]

A customer has a Blackberry device wirelessly synchronizing with their MSN
email account. Once or twice a day they did a manual synch via USB to get
changes to their Calendar and tasks to a pst file in Outlook. However, Email
never showed up in the Inbox in outlook. We downloaded and installed the
Outlook Addin. Right now Outlook shows the MSN account with the correct
Inbox, an empty calendar, and empty tasks. When the user selects the PST
file they can access their calendar and tasks. Other than confusion the
synchronization seems to be affected and is causing problem with tasks and
calendar items.

Is there a way to properly configure outlook for access to MSN without
having the tasks and calendar items in a different account?

Thanks,
John

 

[Milly Staples [MVP - Outlook]]

What Outlook Add-in? Is the MSN account the only mail store on that
machine? Is it the default?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, John Bouley asked:

| A customer has a Blackberry device wirelessly synchronizing with
| their MSN email account. Once or twice a day they did a manual synch
| via USB to get changes to their Calendar and tasks to a pst file in
| Outlook. However, Email never showed up in the Inbox in outlook. We
| downloaded and installed the Outlook Addin. Right now Outlook shows
| the MSN account with the correct Inbox, an empty calendar, and empty
| tasks. When the user selects the PST file they can access their
| calendar and tasks. Other than confusion the synchronization seems to
| be affected and is causing problem with tasks and calendar items.
|
| Is there a way to properly configure outlook for access to MSN without
| having the tasks and calendar items in a different account?
|
| Thanks,
| John

 

[John Bouley]

Thanks for the reply.

Outlook 2003 using the Live Mail addin. The MSN account is now the default
account and for the most part works fine. An incoming Email shows up on the
blackberry first then in the Outlook MSN inbox. The blackberry was
previously setup to sync with an account that was linked to a pst file. That
account was for a defunct Verizon email address. As a result we removed the
Verizon account and now only have the MSN account. Is it possible to set the
blackberry to synch with the MSN account?

Thanks,
John

 

[Diane Poremsky [MVP]]

Did you try mapping the MSN calendar folder in the desktop manager software?


--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

Thanks for the reply.

Outlook 2003 using the Live Mail addin. The MSN account is now the default
account and for the most part works fine. An incoming Email shows up on
the blackberry first then in the Outlook MSN inbox. The blackberry was
previously setup to sync with an account that was linked to a pst file.
That account was for a defunct Verizon email address. As a result we
removed the Verizon account and now only have the MSN account. Is it
possible to set the blackberry to synch with the MSN account?

Thanks,
John

What Outlook Add-in? Is the MSN account the only mail store on that
machine? Is it the default?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, John Bouley asked:

| A customer has a Blackberry device wirelessly synchronizing with
| their MSN email account. Once or twice a day they did a manual synch
| via USB to get changes to their Calendar and tasks to a pst file in
| Outlook. However, Email never showed up in the Inbox in outlook. We
| downloaded and installed the Outlook Addin. Right now Outlook shows
| the MSN account with the correct Inbox, an empty calendar, and empty
| tasks. When the user selects the PST file they can access their
| calendar and tasks. Other than confusion the synchronization seems to
| be affected and is causing problem with tasks and calendar items.
|
| Is there a way to properly configure outlook for access to MSN without
| having the tasks and calendar items in a different account?
|
| Thanks,
| John

 

[John Bouley]

Not Yet. I was hoping to see if anyone had used this addin with a Blackberry
before?

Thanks,
John

Did you try mapping the MSN calendar folder in the desktop manager
software?


--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

Thanks for the reply.

Outlook 2003 using the Live Mail addin. The MSN account is now the
default account and for the most part works fine. An incoming Email shows
up on the blackberry first then in the Outlook MSN inbox. The blackberry
was previously setup to sync with an account that was linked to a pst
file. That account was for a defunct Verizon email address. As a result
we removed the Verizon account and now only have the MSN account. Is it
possible to set the blackberry to synch with the MSN account?

Thanks,
John

What Outlook Add-in? Is the MSN account the only mail store on that
machine? Is it the default?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, John Bouley asked:

| A customer has a Blackberry device wirelessly synchronizing with
| their MSN email account. Once or twice a day they did a manual synch
| via USB to get changes to their Calendar and tasks to a pst file in
| Outlook. However, Email never showed up in the Inbox in outlook. We
| downloaded and installed the Outlook Addin. Right now Outlook shows
| the MSN account with the correct Inbox, an empty calendar, and empty
| tasks. When the user selects the PST file they can access their
| calendar and tasks. Other than confusion the synchronization seems to
| be affected and is causing problem with tasks and calendar items.
|
| Is there a way to properly configure outlook for access to MSN without
| having the tasks and calendar items in a different account?
|
| Thanks,
| John

 

[Diane Poremsky [MVP]]

I have the add-in and a blackberry but I don't have it as the default acct
or message store and haven't had time to reconfigure outlook, screw up the
blackberry and fix it. Checking the sync settings in desktop manager is
actually easy though - in my config, nothing in the msn folder can be
synced. I don't know if being default makes a difference. My config doesn't
sync msn mail (I don't want my msn acct on the BB either.)

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

Not Yet. I was hoping to see if anyone had used this addin with a
Blackberry before?

Thanks,
John

Did you try mapping the MSN calendar folder in the desktop manager
software?


--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.

Thanks for the reply.

Outlook 2003 using the Live Mail addin. The MSN account is now the
default account and for the most part works fine. An incoming Email
shows up on the blackberry first then in the Outlook MSN inbox. The
blackberry was previously setup to sync with an account that was linked
to a pst file. That account was for a defunct Verizon email address. As
a result we removed the Verizon account and now only have the MSN
account. Is it possible to set the blackberry to synch with the MSN
account?

Thanks,
John
What Outlook Add-in? Is the MSN account the only mail store on that
machine? Is it the default?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, John Bouley asked:

| A customer has a Blackberry device wirelessly synchronizing with
| their MSN email account. Once or twice a day they did a manual synch
| via USB to get changes to their Calendar and tasks to a pst file in
| Outlook. However, Email never showed up in the Inbox in outlook. We
| downloaded and installed the Outlook Addin. Right now Outlook shows
| the MSN account with the correct Inbox, an empty calendar, and empty
| tasks. When the user selects the PST file they can access their
| calendar and tasks. Other than confusion the synchronization seems to
| be affected and is causing problem with tasks and calendar items.
|
| Is there a way to properly configure outlook for access to MSN
without
| having the tasks and calendar items in a different account?
|
| Thanks,
| John