Outlook adding strange characters at top of signature

J

Joe Grover

Using Outlook 2003 with Outlook as the editor, I have a user who is getting
the following characters added to the top of her signature:



Deleting and recreating the signature doesn't fix the problem. If she uses
Word for her editor the problem doesn't occur. Unfortunately she does not
like using Word as the editor. Any ideas what this could be? Thanks!
 
J

James

What mail format is she using to send emails? Is she using stationery for
her outgoing messages?
 
J

Joe Grover

Messages are sent in HTML, no stationary. I can reproduce the problem on
another machine (mine). Switching to Outlook as the editor introduces the
character, switching to Word makes it go away.

I'm guessing it's something about the code of the HTML that is imported
itself (it displays fine in the Signature configuration windows), as I've
made a couple of basic HTML documents and can have them as signatures with
no problem. When Outlook is the editor some of the formatting is off as
well.
 
J

James

Have you checked the signature template? Those alien characters may be from
the template.Just delete them from the template.
 
J

Joker

Ok , I had this problem also , Not sure if your in an office enviroment or
not , But i looked all over the web and could not find a fix for my user. So
what i did was this

I made the User a Signature in My own personal Outlook on My PC , and then
from there i went in to his Outlook on his PC went to My computer/Docs and
settings/{the users file/profile}/Application Data/microsoft/Signatures And
deleted the 3 files located there for his signature. Then i went back to my
PC And opened a new Email and attached the 3 Files i made for his Signature
{in my outlook} Whice were located My computer/Docs and settings/{my
file/profile}/Application Data/microsoft/Signatures { its like a word doc, a
notepad doc, and a html file}
I attached the ones i made from my outlook to the Email and sent the email
to the user. I then went to his desk and open the email i sent , and saved
the Files attached, to his My computer/Docs and settings/{the users
file/profile}/Application Data/microsoft/Signatures then went into his
outlook Tools/options/mailformat/Signatures and selected the signature for
send and replys .. Opens up a new email and BAMMMMM the  was gone. But if
at anytime i went back into Edit a signature .. Sure enough that  would
come back and i would have to repeat process from "" I then went to his desk
and open the email i sent , and saved the Files attached, to his My
computer/Docs and settings/{the users file/profile}/Application
Data/microsoft/Signatures then went into his outlook""

Email me at (e-mail address removed) if this worked for ya ... Later
 

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