Outlook address book

M

Mike S

I imported my address book to contacts, but when I open a new e-mail message
it does not look for addresses in my Contacts. If I click on TO: it only
opens up the Global Address List from our Exchange server.
How can I fix this?
 
R

Russ Valentine [MVP-Outlook]

Clarify your question. There is no address book in Outlook. The address book
is simply a view of your Contacts folder. Just what is it that you imagine
you "imported?"
 
M

Mike S

My company uses an Exchange server, there is a Global Contacts list. On my
hard drive I have a Contacts list of my own that I can't add to the Global
address list because they are not employed by our company. I can see all of
my addresses, but when I compose a new e-mail the addresses do not appear. If
I click on the "To:" button in a new e-mail it doen't bring up "Contacts"
that I imported. It only looks in the Global Address list.
--
MAS


Russ Valentine said:
Clarify your question. There is no address book in Outlook. The address book
is simply a view of your Contacts folder. Just what is it that you imagine
you "imported?"
--
Russ Valentine
[MVP-Outlook]
Mike S said:
I imported my address book to contacts, but when I open a new e-mail
message
it does not look for addresses in my Contacts. If I click on TO: it only
opens up the Global Address List from our Exchange server.
How can I fix this?
 
R

Russ Valentine [MVP-Outlook]

Did you enable your Contacts Folder as an email address book? If so, it will
appear, and you can easily set the address book view to open to that folder
first if you want in Tools > Options...
--
Russ Valentine
[MVP-Outlook]
Mike S said:
My company uses an Exchange server, there is a Global Contacts list. On my
hard drive I have a Contacts list of my own that I can't add to the Global
address list because they are not employed by our company. I can see all
of
my addresses, but when I compose a new e-mail the addresses do not appear.
If
I click on the "To:" button in a new e-mail it doen't bring up "Contacts"
that I imported. It only looks in the Global Address list.
--
MAS


Russ Valentine said:
Clarify your question. There is no address book in Outlook. The address
book
is simply a view of your Contacts folder. Just what is it that you
imagine
you "imported?"
--
Russ Valentine
[MVP-Outlook]
Mike S said:
I imported my address book to contacts, but when I open a new e-mail
message
it does not look for addresses in my Contacts. If I click on TO: it
only
opens up the Global Address List from our Exchange server.
How can I fix this?
 
D

dprawel

Maybe I"m just piling on, but I'm having a terrible time with this same
problem. I was showing two contacts lists in my address book, one empty and
one with my contacts ni it. The default was empty so every time I "echecked
names" it came up blank unless I told it to look in the second list.
So, reading other posts I first tried deleting one of the contacts lists. No
affect. There were still two. So another post said to delete the Address Book
and recrate a a new one. I did and now I can't "enable your Contacts Folder
as an email address book". It's grayed out. How can I create a new address
book?

Russ Valentine said:
Did you enable your Contacts Folder as an email address book? If so, it will
appear, and you can easily set the address book view to open to that folder
first if you want in Tools > Options...
--
Russ Valentine
[MVP-Outlook]
Mike S said:
My company uses an Exchange server, there is a Global Contacts list. On my
hard drive I have a Contacts list of my own that I can't add to the Global
address list because they are not employed by our company. I can see all
of
my addresses, but when I compose a new e-mail the addresses do not appear.
If
I click on the "To:" button in a new e-mail it doen't bring up "Contacts"
that I imported. It only looks in the Global Address list.
--
MAS


Russ Valentine said:
Clarify your question. There is no address book in Outlook. The address
book
is simply a view of your Contacts folder. Just what is it that you
imagine
you "imported?"
--
Russ Valentine
[MVP-Outlook]
I imported my address book to contacts, but when I open a new e-mail
message
it does not look for addresses in my Contacts. If I click on TO: it
only
opens up the Global Address List from our Exchange server.
How can I fix this?
 
R

Russ Valentine [MVP-Outlook]

You did something incorrectly. We have no idea what. The instructions posted
here are correct and do work. Try them again. Or at the very least post an
accurate and complete description of what you did so we can tell you what
you did wrong.

--
Russ Valentine
[MVP-Outlook]
dprawel said:
Maybe I"m just piling on, but I'm having a terrible time with this same
problem. I was showing two contacts lists in my address book, one empty
and
one with my contacts ni it. The default was empty so every time I
"echecked
names" it came up blank unless I told it to look in the second list.
So, reading other posts I first tried deleting one of the contacts lists.
No
affect. There were still two. So another post said to delete the Address
Book
and recrate a a new one. I did and now I can't "enable your Contacts
Folder
as an email address book". It's grayed out. How can I create a new address
book?

Russ Valentine said:
Did you enable your Contacts Folder as an email address book? If so, it
will
appear, and you can easily set the address book view to open to that
folder
first if you want in Tools > Options...
--
Russ Valentine
[MVP-Outlook]
Mike S said:
My company uses an Exchange server, there is a Global Contacts list. On
my
hard drive I have a Contacts list of my own that I can't add to the
Global
address list because they are not employed by our company. I can see
all
of
my addresses, but when I compose a new e-mail the addresses do not
appear.
If
I click on the "To:" button in a new e-mail it doen't bring up
"Contacts"
that I imported. It only looks in the Global Address list.
--
MAS


:

Clarify your question. There is no address book in Outlook. The
address
book
is simply a view of your Contacts folder. Just what is it that you
imagine
you "imported?"
--
Russ Valentine
[MVP-Outlook]
I imported my address book to contacts, but when I open a new e-mail
message
it does not look for addresses in my Contacts. If I click on TO: it
only
opens up the Global Address List from our Exchange server.
How can I fix this?
 
D

dprawel

Thanks Russ. I solved the problem. Another MVP informed me that I was
probably using a "Personal" address book, which is outdated and not used,
rather than an Outlook Address Book. In fact, that was correct. So I deleted
the PAB and created an OAB and it works fine now.
Cheers.
David

Russ Valentine said:
You did something incorrectly. We have no idea what. The instructions posted
here are correct and do work. Try them again. Or at the very least post an
accurate and complete description of what you did so we can tell you what
you did wrong.

--
Russ Valentine
[MVP-Outlook]
dprawel said:
Maybe I"m just piling on, but I'm having a terrible time with this same
problem. I was showing two contacts lists in my address book, one empty
and
one with my contacts ni it. The default was empty so every time I
"echecked
names" it came up blank unless I told it to look in the second list.
So, reading other posts I first tried deleting one of the contacts lists.
No
affect. There were still two. So another post said to delete the Address
Book
and recrate a a new one. I did and now I can't "enable your Contacts
Folder
as an email address book". It's grayed out. How can I create a new address
book?

Russ Valentine said:
Did you enable your Contacts Folder as an email address book? If so, it
will
appear, and you can easily set the address book view to open to that
folder
first if you want in Tools > Options...
--
Russ Valentine
[MVP-Outlook]
My company uses an Exchange server, there is a Global Contacts list. On
my
hard drive I have a Contacts list of my own that I can't add to the
Global
address list because they are not employed by our company. I can see
all
of
my addresses, but when I compose a new e-mail the addresses do not
appear.
If
I click on the "To:" button in a new e-mail it doen't bring up
"Contacts"
that I imported. It only looks in the Global Address list.
--
MAS


:

Clarify your question. There is no address book in Outlook. The
address
book
is simply a view of your Contacts folder. Just what is it that you
imagine
you "imported?"
--
Russ Valentine
[MVP-Outlook]
I imported my address book to contacts, but when I open a new e-mail
message
it does not look for addresses in my Contacts. If I click on TO: it
only
opens up the Global Address List from our Exchange server.
How can I fix this?
 

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