Outlook Address Book

[lion richison]

I want to add contacts to my outlook address but when I click on a contact
folder then properties then on outlook address book I am unable to click on
the box that says "show this folder as an e-mail address book. What do ineed
to do to activate this feature. I'm using Outlook 2007 with Windows 7

 

[Brian Tillman [MVP - Outlook]]

I want to add contacts to my outlook address but when I click on a contact
folder then properties then on outlook address book I am unable to click on
the box that says "show this folder as an e-mail address book. What do
ineed
to do to activate this feature. I'm using Outlook 2007 with Windows 7

How did you connect your PST to the mail profile? Did you import or use
Windows Easy Transfer? If so, the mail profile is corrupt and Outlook 2007
won't let you fix it. You'll need to create a new mail profile using the Mail
applet in Control Panel, re-add your accounts, and point to the correct PST.
Restarting Outlook after that should produce the correct behavior.

 

[Robertach]

"You'll need to create a new mail profile using the Mail
applet in Control Panel, re-add your accounts, and point to the correct PST.
Restarting Outlook after that should produce the correct behavior."

Brian,
Can you tell me where this Mail Applet is in the Conrol Panel in Windows 7?
My "Show folder as an e-mail address book" is greyed out (not active) and
think this is the problem not being able to import addresses into a Word Mail
merge.
Thanks, Bob

 

[Milly Staples [MVP - Outlook]]

If Windows 7 is 64 bit, you will need to enable 32 bit .cpl. Then you will
see the mail applet.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Robertach asked:

| "You'll need to create a new mail profile using the Mail
| applet in Control Panel, re-add your accounts, and point to the
| correct PST. Restarting Outlook after that should produce the correct
| behavior."
|
| Brian,
| Can you tell me where this Mail Applet is in the Conrol Panel in
| Windows 7? My "Show folder as an e-mail address book" is greyed out
| (not active) and think this is the problem not being able to import
| addresses into a Word Mail merge.
| Thanks, Bob
|
|
| "Brian Tillman [MVP - Outlook]" wrote:
|
|| message ||
||| I want to add contacts to my outlook address but when I click on a
||| contact folder then properties then on outlook address book I am
||| unable to click on the box that says "show this folder as an e-mail
||| address book. What do ineed
||| to do to activate this feature. I'm using Outlook 2007 with Windows
||| 7
||
|| How did you connect your PST to the mail profile? Did you import or
|| use Windows Easy Transfer? If so, the mail profile is corrupt and
|| Outlook 2007 won't let you fix it. You'll need to create a new mail
|| profile using the Mail applet in Control Panel, re-add your
|| accounts, and point to the correct PST. Restarting Outlook after
|| that should produce the correct behavior. --
|| Brian Tillman [MVP-Outlook]
||
|| .

 

[Robertach]

Lion,
I had the same problem and have been in email contact with MS Support (in
India I believe) and received a reply this morning with a detailed solution
that worked for me. I have uploaded it to my Web page in PDF format and you
can download it from
http://www.accesswave.ca/~hamilton/OutlookContactMergeSolution.pdf

Hope this solves your problem as well.
Regards, Bob