outlook and Address Book, strange behavior

[shanej2015]

I created a module in Access which placed items in a Contact folder
in Outlook. It seems to work fine, as all the entries show up as
expected when viewed in Outlook or when viewing a linked table in
Access. However, if I open the "Address Book" and point it to the
folder the items do not show up. An idividual item only shows in the
Address Book if I edit it within Outlook, not if it is placed there by
Access. Morer specifically, if I edit the contact placed there by
Access by simply deleting the last digit of the fax number then
retyping it...well then shows up in the Address Book.

Does anyone know why this is happening and how to fix it?

Shane

shanej2015 at yahoo dot com

 

[shanej2015]

anyone?

 

[Russ Valentine [MVP-Outlook]]

Very common behavior. There seem to be countless (but poorly documented)
reasons why programmatically created Contacts fail to have their electronic
addresses resolved. Electronic addresses will not appear in the address book
until they are resolved. Simply opening the Contact Record and saving it
then forces that resolution. I've seen no easy solution, but the problem
most likely arises in the code used to create your Contacts. You might try
asking in a programming group to see if anyone has this figured out.

 

[ShaneJ]

Actually, "simply opening the Contact Record and saving it then forces
that resolution" does not work in my case. I have to actually edit the
FAX number field for the record's FAX number to show in the list of
possible choices in the Address Book.

I'll see if I can get help on the programming list.

Thanks.

 

[Russ Valentine [MVP-Outlook]]

Is this only affecting fax addresses or all electronic addresses?

 

[ShaneJ]

both email and fax numbers.

Shane

 

[Russ Valentine [MVP-Outlook]]

I've seen no repros for this behavior.