outlook and DirecWay email

[tlh]

I am running outlook 2002 and have recently obtained
DirecWay Satellite Internet service. when i configure
outlook for Direcway email, I can send messages but can
not receive. I get no error messages. I have checked the
obvious like making sure my incoming and outgoing mail
servers are correct, correct account names and passwords,
etc. again i get no outlook error messages and the 'test
connection' tool under 'accounts' says everything fine
but I can not receive. when i check the mail on line with
Direcway's web mail i see the messages so i know they are
being sent.

anyone had this experience and have some suggestions on
what to do? thanks

 

[Guest]

Direcway has server problems on occasion where the emails
won't deliver. I had the service for three years. try
connecting to mail.direcpc.com . I know it sounds weird
to try but it worked for me.

 

[Bill Durney]

I've had to deal with this. Due to latency and DNS
issues, the server sometimes (often) would not be found.
I replaced the mail server names with their IP addresses
and resolved my issue.

Bill