Outlook and Forwarding Email

[John N]

This is concerning Outlook using a pop account and not MS Exchange

I am having problems with a couple of my rules in outlook 2002 and was
wondering if there is a workaround. I receive email from a couple of
different sources (i.e. web site and mail lists) that I need to automatically
forward to a couple of different people. The emails all have the same
subject line so I set up a rule to process when message arrives and finds
"blah blah blah' in the subject line to forward a copy to several contacts.

It works great for the first email that arrives but when the a second email
or any others that meet the criteria and come into the Inbox it just
basically does not process the rules on them and they do not get forwarded.

I can close outlook and reopen it and again it will work for the first one
but all subsequent emails meeting the criteria do not get processed.

Any one have any suggestions?

 

[Hal Hostetler [MVP P/I]]

Try adding the "Stop processing more rules" selection to the end of the
rule.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

 

[John N]

I had already tried that but it still responds the same. I also made sure
that Outlook was completly patched.

 

[ChrisO]

This is frustrating, because the rules actually do work, but they don't
process automatically always. You can clean out your corrupted registry
entries, or
what ever is causing the problem by one command. But before you do that,
consider how many rules you have, and how easy it will be to recreate them.
It's super easy to export your rules to a file on your desktop, just click on
the options button from your rules and alerts screen, and export from there.

After your rules are backed up, simply click on START, RUN.
Type:

outlook /cleanrules

All of your rules will be gone, but you can import them back in easily, and
they WILL work. Take it from me, this is a great switch to clean out the
corruption. There's tons of other outlook switches which are both powerful
and helpful, that will accomplish a similar result in other areas with the
application. Check out the following URL:

http://office.microsoft.com/en-us/assistance/HP010031101033.aspx

Regards,
Chris

 

[PChurch]

I've encountered the same problem. The solution below didn't work for me in
Outlook 2002.

I tried adding an additional condition to the rule in that it send a copy of
the email meeting the criteria to a certain folder. The rule will only
forward the first email that meets the criteria but sends all matching
emails to the designated folder.

PChurch