Outlook and Groupwise clashing

[Bill Barnett]

Hello all,

Forgive me if this message seems poorly worded but I'm at a loss for
words primarily stemming from frustration. I had been running GroupWise
as an e-mail client on a desktop system (Win2k) for my work related
e-mail and Outlook 2002 on my laptop (WinXP Pro) for personal e-mail.
Hoping to access my work e-mail I installed GroupWise 6.5 on my laptop
which is the source of the current problem.

Upon my first attempt to start Outlook after the GroupWise installation
Outlook connected to my GroupWise server rather than logging into and
checking mail on the various SMTP servers I had previously configured.
Most annoying was that none of my previous mail/events/task/journal
entries/etc. were viewable!

I quickly uninstalled GroupWise only to have Outlook complain about a
missing "gwmsp1.dll" file which I can only assume is a remnamt of the
GroupWise install. (Google for 'gwmsp1.dll' and you'll see what I mean.)

OK, I thought, I'll just reinstall GroupWise and recreate all of my
previous e-mail accounts then import their previous data from my PST
file. Well now each time I open Outlook I am prompted for the Outlook
Product ID though the opening splash screen clearly states that the
application is licensed to me.

Any assistance you could offer would be greatly appreciated.

Thanks,

Bill

 

[Patrick Reed [MVP - Outlook]]

Yes, that file is needed if there are any Novell services in your Outlook
profile. GroupWise and Outlook can play together, but it's rather tricky.

First off, re-run your Office install and select the Repair option.
Hopefully, that will get Outlook back to normal.

Now, select Start | Settings | Control Panel

Open the Mail applet.

Select Show Profiles

Select the option to Always use this profile and make sure Novell Default
Settings is selected in the drop-down box. GroupWise requires this to work
properly.

Make a note of the other profile listed on this Window. This is your
personal Outlook profile.

Select OK.

Create a new shortcut to open Outlook with your Outlook profile. The command
line would look something like this:
"C:\Program Files\Microsoft Office\OFFICE10\OUTLOOK.EXE" /profile
"YourProfile"
Where "YourProfile" is the name of your personal Outlook profile.

 

[William Barnett]

Thanks Patrick for your prompt reply!

Yes, that file is needed if there are any Novell services in your Outlook
profile. GroupWise and Outlook can play together, but it's rather tricky.

First off, re-run your Office install and select the Repair option.
Hopefully, that will get Outlook back to normal.

Now, select Start | Settings | Control Panel

Open the Mail applet.

Select Show Profiles

Select the option to Always use this profile and make sure Novell Default
Settings is selected in the drop-down box. GroupWise requires this to work
properly.

This did it. I wiped out (uninstalled) GroupWise then removed the Novell
profile. Outlook prompted me for a profile name upon restart and after
creating an empty profile I imported my old data. Not the tidiest fix but
satisfactory.

Make a note of the other profile listed on this Window. This is your
personal Outlook profile.

Select OK.

Create a new shortcut to open Outlook with your Outlook profile. The
command line would look something like this:
"C:\Program Files\Microsoft Office\OFFICE10\OUTLOOK.EXE" /profile
"YourProfile"
Where "YourProfile" is the name of your personal Outlook profile.

Thanks again for your assistance,

Bill