Outlook and MS Terminal Server??

J

Joseph McGuire

Is this the place to raise issues about Outllook and MS Terminal Server? On
2/2 I posted a screwy problem with OL when accessed through Terminal Server
(quoted below). I now realize that the problem occurs only when I access
OL2002 through Terminal Server--my corporate network accessed remotely from
my home office. The problem does not occur using my stand-alone versions of
OL2000 and now OL2003.

The earlier post:

I am suddenly having a strange problem, apparently focusing on something
strange in the formatting of e-mail

I am using Outlook 2002 through MS Terminal Server (Via IE) through my new
Dell 600m (WinXP Pro). The same problem occurs when I use my Dell desktop
in the same way. Until this morning I had had OL Mail Format set to compose
mail in HTML with a check mark for "Use MS Word to edit e-mail messages" and
also to use Word to read RTF stuff. This was working fine. Whenever I
composed an e-mail some sort of template or stationery would appear with my
signature. However, now I find that I can address e-mail under this setup
but cannot not actually enter any sort of message. I can type away and the
cursor moves with each stroke, but the message remains absolutely blank.
Even the signature is gone. If I insert my signature it is blank. So I
unchecked the "Use MS Word."

Now I am getting this strange error message when I start to compose or read
e-mail: "Microsoft Internet Explorer: Your current security settings
prohibit running ActiveX controls on this page. As a result, the page may
not display correctly." I click OK (the only choice, of course!) and there
is my signature! The e-mail composition seems OK except that I obviously
cannot use any formatting from Word, the sort of stuff that can make
messages seem a little more professional (e.g., tabs that actually line up
on the page, spelling and autocorrect, etc.) It makes no difference which
computer I use.

Is there a way to get Word back into the picture?
 
R

Roady [MVP]

Look at the source of your htm signature and see if there is "strange code"
in it that call for the ActiveX component

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1
 
R

Rick Newton

Since the signature was created using Word there are several
"extraneuous" items of code that apply to Office generated HMTL
documents -- sections for language, colour, fonts, you name it...

These code segments appear to "ruffle the feathers" of patched
editions IE...

Basically, you need to open the HTML signature file in Notepad (or a
similar text only app.) and strip out virtually everything that isn't
plain HTML. Then, as best as possible with standard HTML tags, re-do
the formatting (fonts, colours, etc.), previewing the file in IE until
you get plain HTML that looks like, or as close as possible, what you
want...
 

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