Outlook and Word menus grayed out, do not function- Office 2007

G

Greg

I am running Windows Vista Ultimate and Office 2007. As of last night my
email and everything worked fine. This morning when I went to check my mail,
all of the buttons (new, reply, forward, etc) are grayed out and do not
function. Same thing with Word. I can open old emails or documents, but
cannot make new ones or edit anything. I still receive email fine, I just
can't reply to any of them.

I have tried to "Activate" again with no luck.
I have tried to register (read somewhere that might help) but can't even
find how to do that.
I have done an Office "diagnose/repair"
I have done a repair from the Office CD
I did a system restore back to when I know that my email was working

None of this has worked and it's really driving me crazy! If anyone can help
I would really appreciate it! I have searched through these help topics but
have not found any definitive answer that will solve this for me.
 
M

Milly Staples [MVP - Outlook]

Is this a trial that you need to purchase?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, (e-mail address removed) asked:

| I am having the same problem. Did you get it figured out?
|
|| I am running Windows Vista Ultimate and Office2007. As of last night
|| my email and everything worked fine. This morning when I went to
|| check my mail, all of the buttons (new, reply, forward, etc)
|| aregrayedoutand do not function. Same thing with Word. I can open
|| old emails or documents, but cannot makenewones or edit anything. I
|| still receive email fine, I just can't reply to any of them.
||
|| I have tried to "Activate" again with no luck.
|| I have tried to register (read somewhere that might help) but can't
|| even find how to do that.
|| I have done an Office "diagnose/repair"
|| I have done a repair from the Office CD
|| I did a system restore back to when I know that my email was working
||
|| None of this has worked and it's really driving me crazy! If anyone
|| can help I would really appreciate it! I have searched through these
|| help topics but have not found any definitive answer that will solve
|| this for me.
 

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