Outlook backup problem

L

Lance

I have followed instructions on copying my pst file for backup and transfer
to another computer, but I get the message: Cannot copy outlook. The process
cannot access the file because another process has locked a portion of the
file"

How do I overcome this?
 
M

Milly Staples [MVP - Outlook]

Ensure all instances of Outlook.exe are not running. Most often, keeping
your PDA or Smartphone connected will keep Outlook open. Also check to see
if you have an Outlook Gadget running in Windows Vista.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Lance asked:

| I have followed instructions on copying my pst file for backup and
| transfer to another computer, but I get the message: Cannot copy
| outlook. The process cannot access the file because another process
| has locked a portion of the file"
|
| How do I overcome this?
 

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