Outlook Backup Tool (PSTBackup) Gone Missing

M

MageMaster

WinXP Pro SP3, Office 2003 Pro, Outlook Backup Tool installed

Last week, Office Outlook "File" menu had "Backup" displayed.

Now it is gone and the backup I had set for every 3-days does NOT run.

I cannot reinstall the tool because it says I already have it
installed and need to uninstall the "previous" version.

BIG problem. The tool is NOT listed in "Add/Remove Programs" AND 'MS
Installer Cleanup" does not list it.

How do I get the Outlook Backup Tool back in the Outlook "File" menu?

A Registry setting?
 
M

MageMaster

Look in Help, About, disabled items. Is it listed?

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WinXP Pro SP3, Office 2003 Pro, Outlook Backup Tool installed
Last week, Office Outlook "File" menu had "Backup" displayed.
Now it is gone and the backup I had set for every 3-days does NOT run.
I cannot reinstall the tool because it says I already have it
installed and need to uninstall the "previous" version.
BIG problem. The tool is NOT listed in "Add/Remove Programs" AND 'MS
Installer Cleanup" does not list it.
How do I get the Outlook Backup Tool back in the Outlook "File" menu?
A Registry setting?- Hide quoted text -

- Show quoted text -

Help, About, disabled items, nothing is listed.
 
B

Brian Tillman [MVP - Outlook]

How do I get the Outlook Backup Tool back in the Outlook "File" menu?

Click Tools>Options>Other>Advanced Options>COM Add-Ins. Click Add. Browse to
C:\Program Files\Microsoft Office\OFFICE11\ADDINS, select outbak.dll, and
click OK. OK out of all dialogues, then stop and restart Outlook. If should
appear then.
 
M

MageMaster

Click Tools>Options>Other>Advanced Options>COM Add-Ins.  Click Add.  Browse to
C:\Program Files\Microsoft Office\OFFICE11\ADDINS, select outbak.dll, and
click OK.  OK out of all dialogues, then stop and restart Outlook.  If should
appear then.

Got it. Thanks.
 

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