Outlook Beta Crashing (data file crashing?)

A

Alejandro

Hello,
I'm using Windows Vista RC1, with Office Beta 2 (with technical refresh
installed).
I have been using the Office beta for a while, with no major problems or
crashes, except Outlook. Outlook was the most frequent crasher. Now Outlook
is completly unusable. I open it up, and before I can even use it, it
crashes. I get an error report that tells me that the following files
describe the problem:

C:\Users\dd \AppData\Local\Temp\38854375.od
C:\Users\ dd \AppData\Local\Temp\CVRDEE7.tmp.cvr
C:\Users\ dd \AppData\Local\Temp\WER4AFE.tmp.version.txt
C:\Users\ dd \AppData\Local\Temp\WER5D4F.tmp.appcompat.txt
C:\Users\ dd \AppData\Local\Temp\WER79E0.tmp.mdmp

The files change next time I try to open it up, to:
C:\Users\dd\AppData\Local\Temp\39274843.od
C:\Users\dd\AppData\Local\Temp\CVR495B.tmp.cvr
C:\Users\dd\AppData\Local\Temp\WERB11E.tmp.version.txt
C:\Users\dd\AppData\Local\Temp\WERC488.tmp.appcompat.txt
C:\Users\dd\AppData\Local\Temp\WERE32C.tmp.mdmp


Outlook crashes, and is forced to close. I try to open it up again, I get a
warning that a data file did not close properly last time, and is being
checked, etc.

Any suggestions?
Any way to start it "safe mode"?

Any help is appreciated.
Regards
 
R

Roady [MVP]

What is logged to the Event Viewer?
General troubleshooting steps still applies;
http://www.howto-outlook.com/faq/outlookdoesntstart.htm

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Hello,
I'm using Windows Vista RC1, with Office Beta 2 (with technical refresh
installed).
I have been using the Office beta for a while, with no major problems or
crashes, except Outlook. Outlook was the most frequent crasher. Now Outlook
is completly unusable. I open it up, and before I can even use it, it
crashes. I get an error report that tells me that the following files
describe the problem:

C:\Users\dd \AppData\Local\Temp\38854375.od
C:\Users\ dd \AppData\Local\Temp\CVRDEE7.tmp.cvr
C:\Users\ dd \AppData\Local\Temp\WER4AFE.tmp.version.txt
C:\Users\ dd \AppData\Local\Temp\WER5D4F.tmp.appcompat.txt
C:\Users\ dd \AppData\Local\Temp\WER79E0.tmp.mdmp

The files change next time I try to open it up, to:
C:\Users\dd\AppData\Local\Temp\39274843.od
C:\Users\dd\AppData\Local\Temp\CVR495B.tmp.cvr
C:\Users\dd\AppData\Local\Temp\WERB11E.tmp.version.txt
C:\Users\dd\AppData\Local\Temp\WERC488.tmp.appcompat.txt
C:\Users\dd\AppData\Local\Temp\WERE32C.tmp.mdmp


Outlook crashes, and is forced to close. I try to open it up again, I get a
warning that a data file did not close properly last time, and is being
checked, etc.

Any suggestions?
Any way to start it "safe mode"?

Any help is appreciated.
Regards
 

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