Outlook Changes My Resolution

[jjsmith101]

Bet you can't fix this.

When I open Outlook the resolution changes to 480x680 from 1024x728

when I exit it returns to normal resolution:

What I have tried so far:

Made sure under compatibility mode 480x680 was not selected
Outlook repair - complete.
Uninstall/re-install
rebuild outlook profile
remove registry entries

What I can do: open outlook normally on a different user account without the
resolution changes to my screen.

I do not want to re-build a new profile for this end user. This problem is
driving me nuts...

 

[Tim]

Format your hard drive and re-install Windows and Outlook. Bet you it fixes
the problem.

 

[jjsmith101]

my apologies Tim but that is a very unlikely fix, I know could be better
solutions than this...

 

[Tim]

"Unlikely fix"? No, it would very likely fix the problem. A "reasonable
fix"? No, it would be a dumb thing to do without trying something else
first. Of course there probably is a "better solution" but I was taking on
your bet and provided a sure-thing solution that would win the bet. It was a
hard one to resist ;-)

Tim

 

[dawnvk]

I had this same problem on one of my machines - it was driving me nuts. I
stumbled upon a solution (at least for my machine). Go to your desktop, right
click on your Outlook Icon, Choose Properties, then go to the Compatibility
Tab - make sure there aren't any screen resolution settings checked. That
fixed it for me. I have NO idea how they got checked to start with, but I
hope this solves your problem.

 

[mitchel]

I have been having the same problem in Outlook and MS Word. I had already
done what Dawn suggested, but that did not solve my problem. But I went back
through the process again and while in the COMPATABILITY window, I checked
the "Turn off advanced services for this program". So far this seems to have
helped, but I have attempted other things before that seemed to help. I guess
I'll find out for sure after a few times to verify. Thanks Dawn and all.
Mitchel