Outlook column headings change themselves

[rob in contracts]

In Outlook 2007 (and same problem in 2003) shouldn't the column headings stay
configured how you want them for each folder? So for Inbox, I want From,
Subject, Received, but for Sent Items, I want To, Subject, Sent. I can set
them this way, and it will be fine for awhile, but then suddenly and
inexplicably they change themselves to match each other. Is there any way to
prevent this?

 

[sdexec123]

In Outlook 2007 (and same problem in 2003) shouldn't the column headings stay
configured how you want them for each folder? So for Inbox, I want From,
Subject, Received, but for Sent Items, I want To, Subject, Sent. I can set
them this way, and it will be fine for awhile, but then suddenly and
inexplicably they change themselves to match each other. Is there any way to
prevent this?

**************************************

We have the same problem, and it's driving everyone in my company
INSANE!!!

We've tried everything -- resetting column headings, backing up the
PST files, etc., etc. Nothing seems to work. We've called Microsoft.
They say they've never heard of such a problem and are worse than
useless. Our IT guys are going bonkers and aren't sure what to do
next. We're contemplating just loading Outlook 2007 and seeing if that
works.

Two confounding issues that our IT guys seems to be focusing on are
our Mailstreet server that handles our e-mail (www.mailstreet.com),
and possibly our ACT! database software. Do you, by chance, use ACT!
or Mailstreet?

And if you solved the problem, let me know.

Thanks,
CKC

 

[rob in contracts]

I can tell you that upgrading to 2007 will not solve the problem by itself. I
don't think we use the systems you mentioned, but I'm not the IT guy. I have
solved the problem--for now--by following the instructions in the post by
Diane Poremsky, MVP on 4/5/2007 in this same discussion group. But I have no
idea if it will stay fixed--sometimes it does for days or weeks at a time and
then gets messed up again. So, you go to View, Arrange By, Customize Current
View and make the changes there. Repeat for each folder. Then, wait and see.
rob