Outlook Connector Beta behind ISA

[mrebholz72]

I am trying to get the new Outlook Connector Beta to work in our office to
open it up to our user base (I'm a part time network admin).

I've gotten the beta to work on my home network, which is why I'm guessing
my problem is related to the ISA server on our corporate network.

I have not been able to find any documentation as to what ports the Outlook
Connector (or Delta Sync which is what I believe the protocol is called).
Does anybody know what ports need to be open on the ISA (or any firewall) to
allow the connector to communicate with the servers? The server is not
available. Contact your administrator if the problem persists."

The error I get is when trying to expand the hotmail.com mailbox "The set of
folders could not be opened. The server is not available. Contact your
administrator if this problem persists."

I am able on my home network to get onto the servers using Outlook Connector
at the same time that I am unable to get on through our corporate network.
This is why I am assuming it is being blocked by the ISA.

Thanks for any info.

Mike
mrebholz72@hotmail (grandfathered free account)
Outlook 2003
Outlook Connector Beta
ISA 2000

 

[F. H. Muffman]

I am trying to get the new Outlook Connector Beta to work in our office to
open it up to our user base (I'm a part time network admin).

I've gotten the beta to work on my home network, which is why I'm guessing
my problem is related to the ISA server on our corporate network.

I have not been able to find any documentation as to what ports the
Outlook
Connector (or Delta Sync which is what I believe the protocol is called).
Does anybody know what ports need to be open on the ISA (or any firewall)
to
allow the connector to communicate with the servers? The server is not
available. Contact your administrator if the problem persists."

The error I get is when trying to expand the hotmail.com mailbox "The set
of
folders could not be opened. The server is not available. Contact your
administrator if this problem persists."

I am able on my home network to get onto the servers using Outlook
Connector
at the same time that I am unable to get on through our corporate network.
This is why I am assuming it is being blocked by the ISA.

Personally, I'd fire up a network packet sniffer on the machine with the
Outlook Connector and see what ports it's trying to hit. I'd probably do it
on a machine that works, that isn't behind ISA, just because that way you
aren't dealing with ISA 'encrypted' packets.

But I'd also make sure that the ISA Firewall Client is installed on the box,
since it'll probably be needed.