Outlook Connector Not Downloading All Emails from Hotmail

[MSM]

Ever since I was forced to download and install Outlook Connector to access
Hotmail on Outlook 2007, nothing seems to be working right.

Half my email in the Hotmail inbox does not download into Outlook - thus
half my email folders in Outlook 2007 are empty. However, if I log on to
www.hotmail.com to check my email, all emails are intact.

Further, the Send & Receive process takes much longer too.

 

[Roady [MVP]]

Locate the ost-file for your Outlook Connector account and rename it to
..old. This will reset the local cache. Do the messages download now?
As an alternative, you could also remove the Outlook Connector account,
restart Outlook and then add the account again.

 

[lglyon]

how do you locate the ost file? I have the same problem