Outlook Connector Update

[Liz]

Has anyone successfully completed the most recent Outlook Connector Update
(last week)? Since I first tried to install it, I have not been able to
download or send mail or download or upload calendar entries between Outlook
and MSN. I do use Windows Live and I think it is still Beta. I've never had
a problem with a Outlook Connector Update before. Following is the scenario
now.

Last week I started getting a pop-up that I needed to install the latest
version of Outlook Connector in order to continue downloading my MSN mail,
etc. I clicked "Update". It downloads several KBs or Mbs of data (I can't
remember how much) then a message comes up that it will need to restart
Outlook to install the update. I click OK and the dialogue box disappears,
but nothing else happens. I have tried turning off the send/receive that is
usually going on when I open Outlook, but that doesn't seem to help. At any
rate, I now get messages that I won't be able to download messages, etc.
until this update is completed. I have tried numerous times to do the update
to no avail. I have emailed MSN but have no response so far. I have also
tried to do the live chat thing which I have done before but this time I keep
getting chat unavailable even though it is during chat hours. I have tried
searching the FAQs but find nothing on this problem. I have tried the Office
update process but it says everything is up to date. I haven't found a
download for Outlook Connector on the web site to use instead. I'm
stymied..but I'm not a techie either to know what else to do. I'm pretty
sure that over the last few days I've tried both restarting and totally
turning off the PC as well.

I have not been able to receive my MSN mail or calendar updates since I
first tried to install the update. Thank goodness I have another email
client with which to download my messages, but I can't get my calendar
updates to upload so that my DH can see them on the road and I can't get his
updates to show on my Outlook calendar anymore.

Any suggestions? Thanks!

Liz ^..^

 

[Vijay]

try this
1. close all the application ,click the link or copy the link paste it
in the address bar click on download and install the software. link

http://www.microsoft.com/downloads/details.aspx?FamilyID=aa0ad3b0-e1a...


now open the outlook. waiting for response
Vijay

 

[Teri C]

I have been having the same issue. I went to the website below and it told
me the download wasn't available. About 15 seconds later the download
appeared. I downloaded it, ran in/installed it, and re-launced Outlook and
all my MSN mail is back and up to date!

tyvm!!
Teri C

 

[Liz]

Thanks for the response. Shortly after I posted this, I was contacted by the
Chat team and the problem was resolved. I meant to come back and post the
following info for anyone else who might encounter the same problem.

For the record, they had me "uninstall" Outlook Connector through the
control panel add/remove software and then "change" MSN selecting only
install Outlook Connector which had a sub-head of "look for latest version"
or something like that auto selected as well. I did the install, restarted,
re-opened Outlook and it began synching right away. So I'm good to go now.
Hope this information will help others who might experience the same problem.

Thanks again for trying to help!

 

[coldje]

I'm having the same problem.
What do you mean "change MSN?" You mean log into msn.com and change
something there?

jc