outlook contact list

H

hank

why does outlook create a second entry for one contact
when I enter a 'business fax' number in the contacts data?
How do I get rid of the duplicate entry?
 
R

Russ Valentine [MVP-Outlook]

Because the Outlook Address Book displays all the electronic addresses in
your Contact Folder. It's not "duplicate data."
The standard behavior for the Outlook Address book is to display all
electronic addresses (both fax and e-mail). That behavior cannot be changed.
The only way to prevent the display of fax numbers is to store them in a
different field or to disguise them (e.g., precede them with an alpha
character) so that Outlook won't recognize them as phone numbers.
There are also a number of utilities available that can do this for you
automatically. Some are listed here:
http://www.slipstick.com/contacts/nofax.htm
 

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