" outlook:Contacts\Contacts" one too many

[Gary Gromet]

I changed from Windows98 to WindowsXP.
My Windows98 was defective.
I backed up my data files with Acronis True Image.
I restored my Outlook Contacts but landed up with a Contacts folder
containing only one folder labeled "outlook:Contacts". It contained one
subfolder
" outlook:Contacts\Contacts"
which contains my 1000+ contacts each in the appropriate category.
I would like to merge the subfolder " outlook:Contacts\Contacts" into the
folder "outlook:Contacts".
Any suggestions?

 

[DL]

OL stores all data in *.pst files
If in the restore you overwrote any existing pst files you may have
corrupted them and possibly your profile.
The prefered way to recover a pst is to copy it to your HD, then open OL and
File/Open/Personal Folders (wording depends on version, which you dont give)
and browse to the pst. You can then close the other pst, and ensure this pst
is set as default for mail etc.

As it is copy your contacts to the correct folder
PS Upgrading an App or o/s is not a cure for a problem, unless you know
specifically that it is causing the prob. - unlikely

 

[DL]

OL stores all data in *.pst files
If in the restore you overwrote any existing pst files you may have
corrupted them and possibly your profile.
The prefered way to recover a pst is to copy it to your HD, then open OL and
File/Open/Personal Folders (wording depends on version, which you dont give)
and browse to the pst. You can then close the other pst, and ensure this pst
is set as default for mail etc.

As it is copy your contacts to the correct folder
PS Upgrading an App or o/s is not a cure for a problem, unless you know
specifically that it is causing the prob. - unlikely

 

[DL]

OL stores all data in *.pst files
If in the restore you overwrote any existing pst files you may have
corrupted them and possibly your profile.
The prefered way to recover a pst is to copy it to your HD, then open OL and
File/Open/Personal Folders (wording depends on version, which you dont give)
and browse to the pst. You can then close the other pst, and ensure this pst
is set as default for mail etc.

As it is copy your contacts to the correct folder
PS Upgrading an App or o/s is not a cure for a problem, unless you know
specifically that it is causing the prob. - unlikely

 

[DL]

OL stores all data in *.pst files
If in the restore you overwrote any existing pst files you may have
corrupted them and possibly your profile.
The prefered way to recover a pst is to copy it to your HD, then open OL and
File/Open/Personal Folders (wording depends on version, which you dont give)
and browse to the pst. You can then close the other pst, and ensure this pst
is set as default for mail etc.

As it is copy your contacts to the correct folder
PS Upgrading an App or o/s is not a cure for a problem, unless you know
specifically that it is causing the prob. - unlikely

 

[DL]

OL stores all data in *.pst files
If in the restore you overwrote any existing pst files you may have
corrupted them and possibly your profile.
The prefered way to recover a pst is to copy it to your HD, then open OL and
File/Open/Personal Folders (wording depends on version, which you dont give)
and browse to the pst. You can then close the other pst, and ensure this pst
is set as default for mail etc.

As it is copy your contacts to the correct folder
PS Upgrading an App or o/s is not a cure for a problem, unless you know
specifically that it is causing the prob. - unlikely

 

[DL]

OL stores all data in *.pst files
If in the restore you overwrote any existing pst files you may have
corrupted them and possibly your profile.
The prefered way to recover a pst is to copy it to your HD, then open OL and
File/Open/Personal Folders (wording depends on version, which you dont give)
and browse to the pst. You can then close the other pst, and ensure this pst
is set as default for mail etc.

As it is copy your contacts to the correct folder
PS Upgrading an App or o/s is not a cure for a problem, unless you know
specifically that it is causing the prob. - unlikely

 

[DL]

OL stores all data in *.pst files
If in the restore you overwrote any existing pst files you may have
corrupted them and possibly your profile.
The prefered way to recover a pst is to copy it to your HD, then open OL and
File/Open/Personal Folders (wording depends on version, which you dont give)
and browse to the pst. You can then close the other pst, and ensure this pst
is set as default for mail etc.

As it is copy your contacts to the correct folder
PS Upgrading an App or o/s is not a cure for a problem, unless you know
specifically that it is causing the prob. - unlikely

 

[DL]

OL stores all data in *.pst files
If in the restore you overwrote any existing pst files you may have
corrupted them and possibly your profile.
The prefered way to recover a pst is to copy it to your HD, then open OL and
File/Open/Personal Folders (wording depends on version, which you dont give)
and browse to the pst. You can then close the other pst, and ensure this pst
is set as default for mail etc.

As it is copy your contacts to the correct folder
PS Upgrading an App or o/s is not a cure for a problem, unless you know
specifically that it is causing the prob. - unlikely

 

[DL]

OL stores all data in *.pst files
If in the restore you overwrote any existing pst files you may have
corrupted them and possibly your profile.
The prefered way to recover a pst is to copy it to your HD, then open OL and
File/Open/Personal Folders (wording depends on version, which you dont give)
and browse to the pst. You can then close the other pst, and ensure this pst
is set as default for mail etc.

As it is copy your contacts to the correct folder
PS Upgrading an App or o/s is not a cure for a problem, unless you know
specifically that it is causing the prob. - unlikely

 

[Gary Gromet]

Thank you for your effort.
Outlook 2002
I have no corruption in the contacts. No pre-existing *.pst files were
overwritten.
I reinstalled Outlook 2002, restore my pst file from Acronis True image and
inserted it into the contacts file landing up with the subfolder contacts
listed under contacts as in " outlook:Contacts\Contacts"

 

[Gary Gromet]

Thank you for your effort.
Outlook 2002
I have no corruption in the contacts. No pre-existing *.pst files were
overwritten.
I reinstalled Outlook 2002, restore my pst file from Acronis True image and
inserted it into the contacts file landing up with the subfolder contacts
listed under contacts as in " outlook:Contacts\Contacts"

 

[Gary Gromet]

Thank you for your effort.
Outlook 2002
I have no corruption in the contacts. No pre-existing *.pst files were
overwritten.
I reinstalled Outlook 2002, restore my pst file from Acronis True image and
inserted it into the contacts file landing up with the subfolder contacts
listed under contacts as in " outlook:Contacts\Contacts"

 

[Gary Gromet]

Thank you for your effort.
Outlook 2002
I have no corruption in the contacts. No pre-existing *.pst files were
overwritten.
I reinstalled Outlook 2002, restore my pst file from Acronis True image and
inserted it into the contacts file landing up with the subfolder contacts
listed under contacts as in " outlook:Contacts\Contacts"

 

[Gary Gromet]

Thank you for your effort.
Outlook 2002
I have no corruption in the contacts. No pre-existing *.pst files were
overwritten.
I reinstalled Outlook 2002, restore my pst file from Acronis True image and
inserted it into the contacts file landing up with the subfolder contacts
listed under contacts as in " outlook:Contacts\Contacts"

 

[Gary Gromet]

Thank you for your effort.
Outlook 2002
I have no corruption in the contacts. No pre-existing *.pst files were
overwritten.
I reinstalled Outlook 2002, restore my pst file from Acronis True image and
inserted it into the contacts file landing up with the subfolder contacts
listed under contacts as in " outlook:Contacts\Contacts"

 

[Gary Gromet]

Thank you for your effort.
Outlook 2002
I have no corruption in the contacts. No pre-existing *.pst files were
overwritten.
I reinstalled Outlook 2002, restore my pst file from Acronis True image and
inserted it into the contacts file landing up with the subfolder contacts
listed under contacts as in " outlook:Contacts\Contacts"

 

[Gary Gromet]

Thank you for your effort.
Outlook 2002
I have no corruption in the contacts. No pre-existing *.pst files were
overwritten.
I reinstalled Outlook 2002, restore my pst file from Acronis True image and
inserted it into the contacts file landing up with the subfolder contacts
listed under contacts as in " outlook:Contacts\Contacts"

 

[Gary Gromet]

Thank you for your effort.
Outlook 2002
I have no corruption in the contacts. No pre-existing *.pst files were
overwritten.
I reinstalled Outlook 2002, restore my pst file from Acronis True image and
inserted it into the contacts file landing up with the subfolder contacts
listed under contacts as in " outlook:Contacts\Contacts"

 

[Milly Staples [MVP - Outlook]]

Try a new mail profile as yours is obviously corrupted. Control Panel->Mail
Icon->Profiles->New.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Gary Gromet asked:

| Thank you for your effort.
| Outlook 2002
| I have no corruption in the contacts. No pre-existing *.pst files were
| overwritten.
| I reinstalled Outlook 2002, restore my pst file from Acronis True
| image and inserted it into the contacts file landing up with the
| subfolder contacts listed under contacts as in "
| outlook:Contacts\Contacts"
|
| "DL" wrote:
|
|| OL stores all data in *.pst files
|| If in the restore you overwrote any existing pst files you may have
|| corrupted them and possibly your profile.
|| The prefered way to recover a pst is to copy it to your HD, then
|| open OL and File/Open/Personal Folders (wording depends on version,
|| which you dont give) and browse to the pst. You can then close the
|| other pst, and ensure this pst is set as default for mail etc.
||
|| As it is copy your contacts to the correct folder
|| PS Upgrading an App or o/s is not a cure for a problem, unless you
|| know specifically that it is causing the prob. - unlikely
||
||
|| ||| I changed from Windows98 to WindowsXP.
||| My Windows98 was defective.
||| I backed up my data files with Acronis True Image.
||| I restored my Outlook Contacts but landed up with a Contacts folder
||| containing only one folder labeled "outlook:Contacts". It
||| contained one subfolder
||| " outlook:Contacts\Contacts"
||| which contains my 1000+ contacts each in the appropriate category.
||| I would like to merge the subfolder " outlook:Contacts\Contacts"
||| into the folder "outlook:Contacts".
||| Any suggestions?