Outlook Contacts not in Address Book

[neil154]

folder in I am using Outook 2007 and my contact folders do not show when I
try to use the "to" in an email. I looked at the properties of my Outlook
folders and when I go to the tab "outlook addres book" the checkbox to show
as an email address book is greyed out.

I would appreiciate your assistance.

 

[Roady [MVP]]

Add the Outlook Address Book service to your mail profile via;
Tools->Account Settings...-> tab Address Books

 

[neil154]

When I did as you suggested, there is already an Outlook address book showing
and Outlook will not allow me to add anothrr one. It shows as MAPI.

I should tell you this is a new installation on a Vista 64 machine in case
that makes any difference.

 

[Roady [MVP]]

When you look at the properties of the Address Book service, does it list
any contact folders?
How did you restore your pst-file on the new machine?

 

[neil154]

Roady,

I did not restore my pst file. I used the Vista utility program "Windows
Easy transfer" to "move" the pst file and other Office 2007 settings.
Likewise when I goto the "to" on a new email then look for the address books
nothing is showing.

If I go to the "address book" tab and see "Outllok Address Book", I then
click on "change" and there is nothing shown under Outlook address books.

 

[Roady [MVP]]

In that case it sounds that the Easy Transfer feature corrupted your mail
profile. This is not uncommon and I wouldn't recommend using it for Outlook.
Recreate your mail profile and you should be fine again.
See http://www.howto-outlook.com/faq/newprofile.htm

 

[neil154]

Roady,

Thanks you hit it on the head. I created a new profile I no longer have the
problem.

Again, thank you

 

[Roady [MVP]]

You're welcome!



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Roady,

Thanks you hit it on the head. I created a new profile I no longer have
the
problem.

Again, thank you