Outlook Contacts Sorting by Categories

[Kory]

Ok. I have contacts in my public folders with about 10,000 records. I have
categories assigned to all contacts and sometimes more then one. Now,
before when I used to sort by category, the people that were assigned to
different categories would show up several times, once in each category they
were assigned in. For example, if John was in AllContacts, Business and
Announcements he would show up 3 times, each time under these 3 categories.
Now something has changed and not sure why. Now when you browse categories,
John only shows up once, in a category called
"AllContacts,Business,Announcements". I would like to go back to the way it
used to be. I did figure out that if I opened Johns contact and inserted
space between categories, he is listed again in all 3 seperate categories,
but i can't go and list through all 10,000 records. Is there some option
somewhere or something else I can do to fix this?


Thank You!

 

[Brian Tillman]

Ok. I have contacts in my public folders with about 10,000 records. I
have categories assigned to all contacts and sometimes more then
one. Now, before when I used to sort by category, the people that
were assigned to different categories would show up several times,
once in each category they were assigned in. For example, if John
was in AllContacts, Business and Announcements he would show up 3
times, each time under these 3 categories. Now something has changed
and not sure why. Now when you browse categories, John only shows up
once, in a category called "AllContacts,Business,Announcements". I
would like to go back to the way it used to be. I did figure out
that if I opened Johns contact and inserted space between categories,
he is listed again in all 3 seperate categories, but i can't go and
list through all 10,000 records. Is there some option somewhere or
something else I can do to fix this?

You can't sort by category. You can only arrange by category. If you
choose View>Arrange by>Current View>By Category, what happens?

 

[Kory]

Well, thats what I meant when I said Sort. I went to view and arranged by
category.

 

[Brian Tillman]

Well, thats what I meant when I said Sort. I went to view and
arranged by category.

And you have some "categories" that have multiple items in that list?

 

[Kory]

No. Some people belong to several categories. For those people, when I
list by categories, i would like that to appear several times, instead I get
a list with "NEW" categories which are basically the combined categories.

 

[Brian Tillman]

No.

Wait a minute. In your original message, you said you did.

Some people belong to several categories. For those people,
when I list by categories, i would like that to appear several times,
instead I get a list with "NEW" categories which are basically the
combined categories.

This contradicts your "no" above. Either you have categories that appear as
lists or you do not. Which is it?

 

[Kory]

Yes, I'm sorry, I misunderstood the question. Yes, I have some people that
show up in a Multiple category listing. Categories they belonged to
"Merged" and 1 new one was created and these people belong to that new one
now. Sorry for confusion.

 

[Brian Tillman]

Yes, I have some people that show up in a Multiple category listing.

Although there have been a couple other reports of this, I simply cannot
duplicate it and at this juncture, can't think of how this would arise. My
only advice would be to try resetting the view to its default. View>Arrange
By>Current View>Define Views. Select By Category and click Reset, then
Close.

 

[mary.anthes@sclhs]

This same thing happened to our contacts within a public folder,
seemingly overnight. Another folder containing contacts was
unaffected.

Resetting the view to default did not fix it.

It can be fixed by going into each contact and putting a space between
the categories, but again this isn't practical with over 2000 contacts.

Whatever it is, it is not specific to the view on a particular Outlook
as it has happened on multiple computers.

-- Mary Anthes